Hotel Capilla del Mar

Estadía muy placentera, en una ciudad corazón de latinoamérica, acogedora y de belleza histórica. Lo mejor es que este hotel se encuentra en la zona comercial y moderna de la ciudad, combinando ubicación y servicios impecables. Sin duda volvería y lo recomiendo para familias, con niñ@s se disfruta por igual.

We greatly enjoyed our stay at Capilla del Mar. Upon arrival, they allowed us to do an early check-in, which we greatly appreciated. We had requested a crib for our baby and it was there, as promised. The room was large, the beds were comfortable. The staff is very nice and always happy to help. Lastly, the food at the restaurant is delicious!

I really liked this hotel. The breakfast was decent. They were attentive to any concerns i had. The room I was in had an issue with the sink & the shower head leaking after use. Once they couldn't resolve the issue they changed me to another room, which was much better, with no issues. I was very satisfied. The staff was friendly, helpful and spoke some English. It really helped that it was a convenient place to walk to the shops, free beaches, eateries and western union down the street. I'll definitely be returning here when I come back.

Property was conveniently located near the beach and able to taxi to el centro for 15,000 pesos ($4). The restaurant offers tasty food for affordable cost. The breakfast was between 6-10am so had lots of time to eat. The pool area was small but not crowded. Great view from the balcony.

We had a wonderful experience at this hotel. The staff were helpful, kind, and willing to go above and beyond. The beds were comfy and cleaning crew did a great job keeping our room tidy. If this is your first time traveling to Cartagena please beware that there are vendors waiting outside to sell you things or taxi drivers ready to bounce, but you’ll find this all through the city. Overall we will book this hotel again

Great location. The breakfast was extremely good. But know when it rains the street is flooded and may affect the hotel’s water. The hot water went out while I was there. By the evening it was restored. It has adjoining rooms that are separated by a door. You can hear people next door. When I checked out the staffed claimed I got room service from the restaurant next door. After they verified it wasn’t me and that their own staff made a mistake all I was given was piece of paper stating I could leave. I had to ask for a receipt to make sure I wasn’t charged for anything after I left. The experience left a very nasty taste in my mouth. I would suggest you eat/drink off the hotel premises to avoid getting falsely chared for anything.

All the staff were friendly and helpful special thanks to Karla who went far out of her way many times for me, arranging a birthday surprise and and picking up medicine when I was unable.

The staff were extremely friendly and accommodating. The location is super convenient for the beach, restaurants and general life in the area. The suite was very spacious and well-appointed. The flooding in front of the entrance and wifi that cuts off every time I went in and out of the elevator were the biggest points for improvement. Breakfast could use some expansion as well but is serviceable. The suite's balcony is large and got direct sun for a decent amount of time. I felt safe staying here as a single woman.

We had an amazing stay with great service. The entire staff was super friendly and helpful. It was easy to call taxis to get around the city and there are lots of restaurants and stores in the area that are walkable. Overall it was a very smooth experience and I would recommend staying here.