Leones de Alba Hotel Boutique

We had reservations for Casa de Alba Boutique. While boarding from NY we received a message that we were being moved to Casa de Leones due to pipe damage at C. d A. We were never able to confirm that was the case. While sleeping at C. de Leones a piece of the roof plater feel on our bed. Next night dust from the ceiling fell on my husband's face! Casa de Alba never allowed us a word with the hotel manager. Will never go back to Casa de Alba hotels.

It was my first time in Cartagena, and my stay at Leones de Alba exceeded my expectations. This hotel has an excellent location in the walled city. I enjoyed my stay and felt at home. The breakfast was delicious, and the room was spacious, with comfortable beds and a beautiful view. The staff made me feel welcomed and at home. I want to thank Laura, Beyker, Neider, Juan, Mereides, and Andreu for making my stay memorable. We had two birthday celebrations while on our trip, and the staff made us feel special by going above and beyond to make the day special. I highly recommend this hotel and would definitely return!

My first time in Cartagena and at Leones. I would suggest getting the car transfer to the hotel from the airport. There are three hotels - Leones, Casa and Sol de Alba. It can be confusing initially so having a professional driver with A/C who knows exactly where to go is worth the extra expense. I got in around midnight and was greeted warmly by Armand. He was very helpful with helping with my bags etc., asking if I wanted to plan anything for the upcoming days and he would be happy to set them up so I didn’t lose anytime trying to figure things out on my own and speaks perfect English which made my late night brain happy as my Spanish is limited. Armand gave me a tour of the property and even made sure I received the sandwich I requested. I got in late and had short connections so I didn’t have time to eat. I appreciate Leones being able to grant my request. My room was a deluxe double. It was quaint the A/C was robust as was the hot water. It had a shower sink and toilet with all the necessities. There were plenty of snacks and beverages in mini bar. On that level is the restaurant so you order drinks and have them on the terrace. Street noise was not an issue. Breakfast is juice, sausage, arepas, eggs, bread, cafe and fresh fruit. I was always greeted with a warm welcome by Baker. He is upbeat and helped me practice my Spanish. I also had very pleasant exchanges throughout my visit with Guillermo who helped give directions to Uber drivers and helped me navigate during the day and Juhan who helped with my fan and bags when I came in and lastly Carlos Leon who made my birthday reservations and dinner reservations before I arrived. I would return to Leones because Armand and Baker definitely treated me like family. I never felt that any request was too much or too little. They made the difference in making my stay amazing!