C-Hotel & Spa

What a great space and wonderful people. We had a large family group to attend a wedding and had a relaxing experience. The rooftop pool, couches, and tables were a great place to hang out. Same in the spa with a sauna and jacuzzi. #1 for me and most of the family is the great food we had both breakfast and dinners. All the staff do an amazing job and kitchen is the behind the scene stars. So many good memories and new dining experiences that have probably spoiled me for the rest of my life. Already miss so much about the mornings there and dinners with everyone together. Great place.

As a Lifetime Platinum Bonvoy member with 999 nights in Marriott properties around the world, I intuitively knew from the moment I checked in after a LONG day of travel that I had in fact entered a Zen Zone, but in hindsight that was only foreshadowing for what was an incredible stay. C | Hotel & Spa is genuinely a full service private boutique family run hotel and spa with an incredible attention to detail and deliverables. With Maurizio I felt like I was checking into a private villa with my personalized concierge. Upon entering the quiet and clean rooms with premium amenities with a personalized hand written greeting note from one of the family members with some artesian treats from their in-house Bakery Cafe which is great for a mid afternoon cappuccino. The pastries are amazing, which are also part of the hotel restaurant where they serve an amazing gourmet breakfast with personalized service, but after my long day of travel on arrival day I dined in and Max “The Maestro” delivered a dining experience that made me feel he was my own private butler. A definite must. In fact it was so good I dined more than once during my stay which was fitting as the energy of the property is so calming, rejuvenating and revitalizing which brings me to my last incredibly memorable experience. C | Hotel and Spa has a really nice fully equipped private gym with premium fitness equipment and a comfortable garden views that is open 24/7, but with so much history with Marriott properties, as an adjunct but completely separate space they have a private spa that offers a Turkish Bath, a Hydrotherapy Plunge, and a cool and revitalized Kniepp water feature outdoors, and a most unexpected tray with complimentary bottled mineral water, fresh squeezed juice, a bowl of fruit, and or course a soothing tea. Wow! Private because you can book the spa as a private zen zone that is exclusively for the use of you (and your partner). An incredible setting that can easily rekindle one’s spirit and soul. Although it was a little on the cool side, being the time of year but they also have a roof top pool / lounge area that looks onto the mountains in the distance. All in all a great retreat to relax, breathe and grow….just book it and go. An incredible experience!

I’ve read the reviews yet, my travel agent suggested this hotel is a gem and exactly what I was looking for in a long weekend. I came in from the US for just three nights. I was looking for: relaxation, easy access to hiking/walking, sun and amazing healthy food. I got everything I asked for. The service is over the top, as every member of the team wants to make sure you are happy, and well taken care of. They went out of there way on several occasions to accommodate anything I asked for and with pleasure. I had a private spa experience, which was so relaxing. To have the whole spa to myself, enjoying the thermal pool and steam was outstanding. I travel constantly, both for work and pleasure and have paid double for less of what I received here at the C Hotel. The room was very clean, and minimal as well as just perfect and lovely. This gem, with its additional famous family bakery is just 40 minutes from Milan and an hour from Lake Como. It is really hard to find this kind of travel experience these days and I would come back here over and over. If you want quiet, with access to many tourist spots, exceptional service, accommodations and food, this is your place. Only 22 rooms and I barely heard anyone next to me or around me. Private pool with my room was fantastic. Give this hotel a try, I’m a traveler that doesn’t write reviews and gives feedback directly to the hotel or my agent and I felt compelled to write this as I am heading to the airport. Thank you to everyone at C Hotel, my experience here exceeded every expectation. I will see you again. Rebecca V.

In a sentence, my experience at the hotel was more Ryan Air than minimalist luxury. While the aesthetic of the property is a matter of personal preference, the service was simply shocking. I spend a considerable portion of my year in hotels in this price range, and almost alway find that the staff (and the policy under which it operates) does its best to avoid saying "no" - not here. For starters, having booked through Marriott Design Hotels, my Bonvoy Platinum status was not enough to avoid the following costs: Breakfast: €35/Person 1-Hour Spa Access: €25/Person Late Checkout: €100 While I certainly wasn't thrilled with the added costs, my jaw didn't quite drop until I was asked to pay €4 for a shaving kit while checking out. In well over 100 hotel nights a year across brands, even at 2* hotels, I can't remember being asked to pay for a (substandard, no less) shaving kit. The nonchalance with which the manager stated "When you ask for something in a hotel, you pay for it" captured the essence of this property better than I ever could. When you say jump, they tell you how much it costs. The only recognition of my status was an "upgrade" to a Superior Garden View Room, which was hard to differentiate from the standard room. Given that there were only two other cars in the hotel parking, and that the manager and security guard (as there is no hotel staff over night) were the only other humans we saw during our stay, I can't say that it was for lack of space. When my girlfriend and I pulled into the parking lot after dinner (around 23:00) the security guard asked what we were doing, to which we responded that we were guests - not satisfied, he then asked "both of you?" I'm no master of innuendo, but I wasn't impressed with his question. In search of a relaxing countryside retreat without the weekend crowds around Lago di Como, I instead found an unfriendly operation seeking to nickel and dime me at every turn. Indeed, as I continue to expand my global STR portfolio, my time at the C-Hotel and Spa will serve as an example for the managers that I employ on how NOT to treat guests.

First of all the hotel does not have a SPA. So for somebudy that expects to enjoy a spa this hotel is a huge dissapointed. Rooms are not heated so if you go in winter you will freeze. Staff is very unprofesionall and manager very agresive, a real close minded person that won’t give a peny on costumer experience. we complain about not being able to have a massage or a sauna and we told him that we won’t give him a good review if he won’t refound us so we can go to a real spa hotel and enjoy our holiday and then he threaten us to complain at police against us saying that we blackmail him. He is promoting pictures with lake view but the hotel is behing a bakery owned by his father and 40 min away from lake Como. In my opinion this hotel is a fraud and should have maximum 3 stars. This is why i been filling complains to all authorities posible, to Marriott and Design Hotels as well. So if any other persons fell the same i advice you to do the same.

Siamo stati per un week end di lavoro e svago in questo fantastico hotel. Sono stati tutti molto accoglienti e super attenti. L’albergo è bellissimo con spa, piscina in camera, palestra e ristorante. Siamo stati anche a cena nel ristorante dell’hotel ed è stato super. Il maitre simpaticissimo e molto bravo e attento. Mi hanno fatto una cotoletta buonissima d’altri tempi. Ci torneremo sicuramente, anzi non vedo l’ora. Grazi per averci fatto passare dei bei momenti di relax e tranquillità