Element Springfield South

Recently stayed at the Element by Westin. Super clean, room was comfortable & beds are always the best. Cool outdoor patio with a detached indoor pool. Great location w/ access to everything we wanted to do. Even had bikes you could checkout to tool around some.

Just because it looks great on the outside does not mean it is nice on the inside. Thin walls, heard the people next door brushing their teeth, drying their hair and talking on the phone. The one nice thing about this hotel was there was plenty of storage. Not the friendly staff when we checked in, not bad just wasn't the normal friendly staff you get at other Marriott locations.

Great rooms looks like a pretty newish hotel. The rooms are a decent size with a full kitchen (no laundry facilities in the room) we had a king size suite with a king size pull out sofa, we had to ask for an extra quilt for the extra bed as only a blanket was offered. The bed was very comfortable with great pillows however, we had a “City View” room which basically meant we faced right out onto a VERY BUSY and NOISY road unfortunately I didn’t get to sleep till around 4am due to the noise. The king sofa bed when pulled out leaves very little space so if you need to be able to walk around the bed that’s just not going to happen, but if it’s not a mobility issue for you then it’ll be fine. The blurb states that the windows can be opened but ours appeared to be shut tight, jammed in some sort of way with no latch even although there was mesh on the outside, so basically sliding windows which didn’t slide! The bathroom has a great shower with the controls at he other end so you can switch on before getting in, great bit of forward thinking by someone in design; the sink plug was an issue when we tried to fill the sink it just kept draining away, just little niggles in things that could easily be fixed. Breakfast in the morning was a tad chaotic although a BIG shout out to the lady on the morning 6th April who made me fresh cooked fluffy pancakes and then brought them over to me for which I was grateful as the hotel was full of soccer kids and parents. There is an indoor pool and gym which was in full use and looked like it had decent equipment. Fundamentally this could be a decent hotel if they get things sorted. But please get better luggage carts the ones on offer are small, have wheels that operate by themselves and have no intention on going in the direction you want and please make sure your hot water pitcher is used for only hot water as a non coffee drinker all I could taste when I made a cup of tea was coffee! Reception staff were polite and courteous and helpful.