Comfort Inn & Suites Cedar Rapids Cid Eastern Iowa Airport

a little old but easy to go

Close to the airport, check in was smooth quick and easy. Great staff! Very friendly and pleasant conversation. Will book there again in May.

Our blanket inside the blanket had what appeared to be blood smears. Terrified my young granddaughter. We couldn’t take towels outside of pool area so had to freeze on way to room (and lots of dripping). Bed was awful! Felt like cheap mattress and hurt my body to lay on it because it was so very hard. Elevator made terrible sound and clunked and doors wouldn’t close all the way. Bell hops were inside the hotel over 200 feet from entrance.

Lobby was not clean, furniture in lobby was dusty and dirty. Floors were dirty. Room needed a good vacuum and there was toilet paper in toilet that had not been flushed.

I wouldn’t recommend nor stay here again. For the cost the room was not clean and evening staff couldn’t even provide proper bedding for the pull out sofa bed our kids had to sleep in. We asked for blankets and pillows and we’re informed they didn’t have any. Or sheets for the bare mattress. After finally receiving two pillows we were handed mattress covers for our kids to use as blankets. Not thrilled nor impressed. Payed less for a nicer, cleaner, friendly and helpful hotel.

This lovation is awesome. Especially when flying into the airport late at night. The staff are awesome

The reception area was manned by Janesa sp?. She was pleasant, efficient, and really cared. I couldn’t help noticing that she was overworked in a big way. Although it was obvious that she was very busy and overworked, she continued to help everyone in a pleasant way. Someone else will notice this and offer her a higher paying job - watch out management.

The staff are friendly, accommodating, go above and beyond. My flight was cancelled because of a blizzard. They tolerated my many frantic calls, They came for me at the airport late at night. I felt safe and welcome in a very stressful situation. They were kind to others and treated those who had been stranded several days like family.

Kayleigh at the front desk was friendly and knowledgeable. She is a credit to your establishment.