Vallegrande Nature Resort by Geocharme

Rooms are not what they are portrayed as .We are two adult couples who booked a 2 bed suite to find the second room has a pop up bed and is fit for only children After much much discussion and bafflement on behalf of the staff we finally got another room at substantial further cost .The rooms are not worth waiting for they are at best sheds with tiny windows ,no views and below average beds and bedding . The Nature bit of the “resort”consists of mosquitoes in the evening and the flies on the breakfast bar .The other “nature”element we assume must be their keenness to reuse old towels and to not upgrade the furniture for we assume “Eco”reasons Half board food is average at best and breakfast is appalling.We skipped the evening meal (having paid already for it )and went on the very very long trip into town for dinner instead . The staff seem to pay almost no attention to the guest .Asking for a coffee at 7.20 in the morning was received by one staff member with disdain and a shrug as if I had insulted him . There is nothing resort ,nothing nature and nothing 5 star about this place Avoid Avoid

Vallegrande is in a stunning location, beautifully kept, excellent plumbing, aircon etc. It is a very pleasant place to be. However, the journey from the main road needs to be much more clearly highlighted. It is treacherous. Even for the most robust driver, it could only be attempted once a day which left us less likely to go to the beach or the town for lunch etc. The website implies some kind of organic food escape. This not the case. Breakfast remained completely the same for 10 days. Not one item changed. Rock hard and poorly mixed scrambled eggs, gone off pineapple, faded grated carrot, very average and not crispy croissants. Even the £7 omelette was over done, one crepe was served for €6, one boiled egg €4. The lunch offering was poor, an €18 chicken salad had scraps of chicken, chunks of golden delicious apple, rocket and no dressing. A side of bread from breakfast was served. While some staff were friendly, there was an air from many that they just did not want to be there. Smiles were rare. We had a very basic massage is a painted plywood box/shed, don't bother to be honest. We had a wonderful holiday in a stunning part of the world. However, these are the things I would question before booking. As a final sign off, following paying a bill of over €5,000 (we had two rooms), I asked for a bottle of water for the journey in 35 degree heat and was charged €3.

What a wonderful find - a hilltop retreat of tranquility. Don’t let the steep narrow approach or the narrow gated entrance put you off. This really is a special place with its nature inspired rooms, infinity pool and friendly welcoming staff.

Average for the price. Rooms nice, shower good. Breakfast just ok. Would have been better if they offered the eggs included, and not €4 per egg. Quite extortionate. Poor roads up to the place. Rooms small a bit fusty, woke me from my sleep a few times. Smell old, could be the wood or the rust from some of the decor. Pool area was nice too with plenty of places to sit. Prices of tea, coffee and drinks ok.

Site mensonger!! Hôtel le plus miteux d'Italie. Horrible expérience!! Fuyez! Svp regardez les photos je regrette de ne pas avoir regardé sous les draps à mon arrivée je serais tout de suite partie. Hôtel très très très mal entretenu je n'ai jamais vu aussi sale et dangereux. Insectes, rouille, moisissure, rambardes en bois cassés, échardes autour de la piscine.. c'est pire de kohlanta! attention aux coktails si vous avez l'estomac fragile.. épargnez vous et votre famille. Personnes à mobilité réduite je vous le déconseille c'est impossible de se déplacer là-bas. Amoureux de la nature vous serez déçus ils prétendent aimer la nature et la préserver mais la polluent, avec des seaux de peinture partout et des produits chimiques partout sur le site. La seule chose qu'ils préservent sont les saletés et les insectes sans aucun entretien des espaces verts... Il n'y a pas de volets juste des rideaux pas de grasse matinée. On entend tout! Et je ne parle pas du personnel c'est même pas la peine.. La pire expérience de ma vie,

Abbiamo scoperto questo magnifico Resort dietro suggerimento di una coppia di amici che avevano festeggiato un evento presso il ristorante dell'hotel lo scorso anno. Ci avevano parlato della bravura dello Chef (che confermiamo) e della disponibilità e professionalità dello staff e del gestore dell'hotel. Già dal nostro arrivo siamo stati accolti calorosamente ed omaggiati anche di un upgrade gratuito in una camera con terrazzo esterno, che abbiamo apprezzato tantissimo. Durante il nostro soggiorno si sono accertati che tutto andasse bene, i camerieri sono sempre stati disponibili per le nostre richieste ed anche il Direttore ci ha aiutato per organizzare una escursione consigliandoci anche cosa vedere. Gli spazi esterni sono incantevoli e abbastanza curati ed il cibo come già detto ci ha incantato. E' vero che la strada di accesso è un poco stretta ed in salita ma è completamente asfaltata e non ci sono problemi per arrivare in hotel. Torneremo sicuramente.