Costa Verde

Servizio pessimo, mangia

Отель находится очень далеко, до любого места можно доехать на автобусе, даже до пляжа (есть бесплатный автобус). Вы заперты в отеле, если у вас нет транспорта. В пешей доступности нет других ресторанов и баров. Персонал отеля не слишком дружелюбен, за исключением того вечера, когда они оставляют конверт с чаевыми на вашем столе в ресторане. Еда довольно паршивая и не очень подходит для детей, за исключением простой пасты с томатным соусом или какой-то другой зелени, которая выглядела неаппетитно. Мы заплатили за все включено и ожидали, что детям будет доступно мороженое, к сожалению, оно не включено и его нужно покупать. Бесплатное мороженое доступно только во время еды в качестве десерта, и даже тогда вам подадут два маленьких шарика в миске. Вода доступна в маленьких пластиковых стаканчиках из диспенсера для воды только в баре у бассейна. Не пытайтесь наполнить бутылку водой, так как это не одобряется. Воду в любом объеме можно купить по цене 2,50 евро за литр. (Местных магазинов, где можно купить воду, нет). Все напитки (кроме пива) подаются в маленьких емкостях и набиты льдом, чтобы обеспечить короткую меру. Во время нашего визита был только один вечер в неделю, когда они предлагали вечернее развлечение. И это был парень, поющий под фонограмму. Определенно не стоит платить за все включено. Очень плохое соотношение цены и качества. Положительный момент: пока вы поглощаете свой ужин, вы можете наблюдать прекрасный закат. Резюме: Разочарование

We had a brilliant stay at the Hotel Costa Verde. A very clean hotel and welcoming staff. The buffets were amazing with a wide range of food and the rooms were spacious with housekeeping visiting every day. Good links to the local attractions - the water park is a 2 min walk away and there is a coach to Cefalu and a shuttle bus to the hotel beach. The staff were amazing and really friendly. The entertainment was incredible throughout the day - always activities running at the beach and the hotel pool. There are two pools so if you aren't keen on aqua aerobics or water polo then you can go over to the infinity pool. There were shows every evening which were outstanding but there was also a fantastic singer in the outdoor bar area. The bar staff in the Circle Bar were absolutely lovely - special mention to Giovanni who was so wonderful with the children. Thank you so much! One tip - although there is excellent transport to nearby areas, we had a hire car which opened up options for trips further afar such as the Valley of the Temples in Arigento.

All inclusive was very disappointing anything in a bottle or most snacks you have to pay extra. The worse was yet to come eating in the main restaurant I took a bit of a bit of food to find a pice of glass inside. I bitten down on the glass and crushed it in my mouth. The restaurant manager and the hotel manager was not really bothered. I had to remind them that the hotel was full of young kids this is dangerous and not acceptable. Would not recommend and definitely would not return. Also not as straight forward making a complaint with easy jet

The hotel itself is lovely the food also but be prepared for long arduous wait for drinks at the bars if you are all inclusive ,you can only get 1 drink per person per visit to the bar. You want a gin and tonic you have to queue twice it's bloody ridiculous,after numerous meetings with riccardo the jet 2 rep to try and change this it fell on deaf ears from the hotel management, i even met with the bar manager and riccardo but still no change we visited on 6th August 2025 so the weather was not below 35° and at the pool bar you could get water but in a 125 ml plastic cup we were told the larger cups were for cocktails so we got cocktails and threw them away and filled them with water. we knew the hotel was in a very secluded place with no shops or bars within a walking distance so we were set for a relaxing holiday but the farcical episode with drinks gets better , you get a bottle of wine with lunch and dinner and it was a new bottle every meal time. So we could have as much wine as possible with meals but only get 1 drink at the bar ????? The entertainment in the afternoon and evening was all inclusive Italian so we didn't have a clue what it was about , and as for the Italian holiday makers what a set of ignorant, arrogant people looking down their noses at us English as though we shouldn't of been there , I've never had to complain about a holiday from jet 2 up until now, to be honest I can't see anything happening about it ..... PLEASE DO NOT GO TO THIS HOTEL AND WASTE YOUR MONEY , WE PAID JUST SHORT OF £5000 FOR 7 NIGHTS AND REALISTICALLY WAS ONLY WORTH £500 EACH

Just returned from Costa Verde in Cefalù with a group of 12 people. (6 Adults + 6 Children). Whilst Jet2 was correct in stating online this hotel had stunning views, they were only visible from the poolside of the hotel. The 2 outdoor pools and surrounding areas were both modern & large with ample new sun beds & umbrellas. Please note no free towels 22 Euoro’s deposit in cash each. A good-quality Astro football pitch is behind the nightly entertainment area. All the children enjoyed the free entry water park next door. The Mediterranean food in the lunch & evening buffet restaurant with no aircon was far from delicious, with a heavy bias towards pasta. Breakfast, which was bland with lots of cakes & pastries, was served in another restaurant which appeared to have air con, but it was switched off just like the reception area & main bar on the ground floor. Please note: No beer or soft drinks may be served with any meals, only bottled water or red or white house wine. The bedrooms were very basic with tired & well past their sell-by-date bathrooms/showers. No kettle & empty fridge on arrival not even small bottle of water. Moving on to the all-inclusive drinks bar experience was bizarre and miles away from being friendly. Our party of 12 was expected to queue up at the bar and individually order one drink each from the cashier. i.e., it's ok to order a gin (only one drink). It’s not ok to order Gin & Tonic (as that’s 2 drinks!). Your armband microchip would then be scanned by the cashier, and he would give you a printed receipt, which you then had to give to the barman, who would pour your one drink. Hence there were very long and slow queues. With regard to draught beers, they were dispensed in either 200 ml glasses in the main bar or smaller plastic cups at the poolside bar. Obviously most English guests complained to the bar staff who simply claimed they couldn’t speak or understand English or would simply state in perfect English, “It’s impossible.” Complaints to the hotel manager were merely fobbed off as a communication problem, and you were simply referred back to the “REGULATIONS” which you were issued with on check-in. After 6 days, amazingly, the beer glasses shot up to the “REGULATIONS” size of 250 ml, a mere 5th of a litre! To summarise, find it hard to believe this hotel is rated 4 Star. This is a hotel not best suited to English guests on All Inclusive and it will be my last Costa Hotel.