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Все отзывы(46)
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TSAI YU LING
Классический номер
Гость проживал в Sept. 2024
По делам
Отзывов: 32
5.0/5
Превосходно
Опубликовано 21. Sept. 2024
It was the first time that I stayed in this hotel even I have tried a lot of lunch there, but the experience was quite good especially the water in the swimming pool was heated so you don’t need to worry to catch cold in the later summer and the sunset and sunshine were both breathtaking spot that impressed me a lot!!! Service was really good compared with the other Italian hotels! Very nice experience!
We stayed at Villa Petriolo for 6 nights, as a base for day trips to towns in central Tuscany. You will need a car. It is an easy drive from Florence Airport, and 10 minutes from the nearest town of Cerreto Guidi. The rooms are very comfortable, in a rustic style appropriate to the villa. We stayed in a pool premium suite with a small courtyard with our own sun lounges, table and chairs, and direct access to the pool. The pool is glorious, and at about 22m perfect for morning lap swimming. It is a working sustainable farm and vineyard, so the excellent wines and produce come directly from the farm. The staff were helpful and friendly, without being intrusive. The breakfast was adequate, the pool bar was good, and the two restaurants (the Michelin-starred PS, and more casual Golpaja) were excellent. There is a wellness retreat on the property, and many activities including wine tasting, cooking classes, bike and horse riding. We loved it, and will be back.
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Гость
Гость проживал в Juli 2024
Другое
1.0/5
Опубликовано 28. Juli 2024
I came at Villa Petriolo for holidays and I was very disappointed by the service which was not up to standard. The team is very inflexible, staff is not trained and not attentive to the client (moreover some staff does not understand English). The general hospitality is very disappointing. They are mainly focused on business and are not interested in the customer’s wellbeing. The hotel is okay, it’s a farm so the decoration is old- fashioned and some areas are smelly. The restaurant is okay too but there is not a great variety of dishes and it is impossible to ask for small changes such as another choice of type of pasta. Generally, it's very disappointing and overpriced. I don’t recommend this hotel. It better to consider another establishment for a more peaceful stay. Important notice: Do not organize your wedding there, you will be very disappointed! We had a serious incident with a pregnant woman (the bride's sister) who was unable to come because she was urgently hospitalized. There was no compassion from the hotel manager who took no action at all, despite all the supporting documents sent. No refund or voucher or even a little a little gesture was offered, they were rude and had zero compassion.
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Гость
Гость проживал в Juni 2024
Поездка с друзьями
5.0/5
Превосходно
Опубликовано 23. Juni 2024
We travel all over the world and I can honestly say that I have never had a more incredible time at any hotel. It wasn’t just a hotel, it was a 6 star experience! Daniele Nannetti making us feel like family to all of the staff, we were treated like royalty! The property was exquisite, it was a fully sustainable property with its own animals, vineyard, vegetable gardens, etc., to the magnificent vistas… inside and out! Our room was fit for royalty and we felt pampered the entire time we were there!!!!
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Гость
Гость проживал в Juni 2024
Другое
5.0/5
Превосходно
Опубликовано 16. Juni 2024
We recently attended a wedding at Villa Petriolo, and fortunately we were able to book a room there. Everything was incredible, from the friendly staff to the rejuvenating spa. I wish we had booked a couple of extra days! I would absolutely recommend Villa Petriolo to anyone looking to visit Tuscany.
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Гость
Гость проживал в Juni 2024
Другое
1.0/5
Опубликовано 4. Juni 2024
The unpleasant experience started at the very beginning when we entered the room on day one and found the welcome card in the room was addressed to a stranger… (this should not happen in a luxury hotel…) The following day, the housekeeper ignored my ‘do not disturb’ notice on the door and entered the room to clean directly. More surprisingly, the housekeeper took away my personal towel as those from the hotel…. The waiter at the restaurant didn't bring the spoon when soups were served. She didn't even notice until we spoke to her. When checking out, the staff at the reception said nothing to us at all (even no goodbye to us…) and didn’t ask our feedback about the stay.
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08540120
Гость проживал в Mai 2024
Пара
5.0/5
Превосходно
Опубликовано 24. Mai 2024
My wife and I just completed a 4 night stay here and it was absolutely wonderful. There are so many things that make this a unique and exquisite experience and I will try to highlight just a few of them. First of all, the commitment to sustainability is unlike anything I've seen elsewhere. Almost everything is made in property using their own resources and creates practically zero waste. On top of that, it's all so good, from the food to the bath and body products placed in the room. The staff is so warm and welcoming. We did both the truffle hunt and the pizza and pasta making class. Chef Marco is wonderful and getting to enjoy our creations was a highlight of the stay. And the grounds, the location in Tuscany is spectacular. Every direction from the property is an incredible scenic view. The infinity pool overlooking the vineyards is a great place to unwind. We also enjoyed getting to meet the cat that lives on property, Romeo. We stayed in the Master Suite Soppalco. We loved the spacious two level floor-plan, it was very unique for a hotel room. The only drawbacks were a limited view out a small Juliet balcony and some minor noise as the room is just above the restaurant, but we'd absolutely stay in it again! If I may offer some advice, a rental car made our life much easier as the location is certainly off the beaten path. You can enter the property from two directions. The entry to the west is much more well paved and easier while the one to the east is entirely a dirt road. We look forward to returning!
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Гость
Гость проживал в Apr. 2024
Другое
4.0/5
Очень хорошо
Опубликовано 26. Apr. 2024
This hotel is picture perfect of everything I wanted for Tuscany. Over looking the hills and quiet serene countryside. The hotel was beautiful. The staff were very accommodating and nice. They built a new spa that is very nice. The massage was decent not great. the amenities were very relaxing. Although they said the pool was heated. It was not. They built new rooms near the spa that look stunning. At the time of the year I went there was only two restaurants open. The Tuscan one was pretty good. Certain dishes were fantastic certain dishes were not. The Michelin star restaurant was not my taste but I enjoyed the experience but I did not enjoy the food or the price. I did a pizza and pasta cooking class and it was average. I think they can do a lot more with it considering the price point. I would not do it again nor recommend it. The downfall to this lovely hotel is transportation. I recommend renting a car if you’re staying here because you’re limited to the hotel driver which the price is very expensive. Or a taxi. They do call the taxi for you however the taxi fair starts when they are called and wherever they are called from. Overall I would recommend it and it’s very relaxing. I would also recommend coming during the warmer months to enjoy the pool amenities.
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Гость
Гость проживал в Apr. 2024
Семья
5.0/5
Превосходно
Опубликовано 7. Apr. 2024
This Tuscan villa is perfect for a short stay and very suitable for families with young children. Amazing property in the midst of farms and vineyards. Beautiful sunset and sunrise views. If you are seeking a Tuscan villa experience and are not budget conscious, highly recommend Villa Petriolo. Italian cooking classes, yoga, cycling etc. are offered. Great stay for anyone wanting to relax and enjoy Tuscany's beauty and charm.
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Гость
Гость проживал в Mai 2023
Другое
5.0/5
Превосходно
Опубликовано 31. Mai 2023
We just spent almost three weeks in Italy. Villa Petriolo was hands down our favorite location. The staff was truly amazing. The facility is elegant. The food and wine are the very best of Tuscany. The surrounding grounds take you back to a calmer and better time without crowds or chaos. I would stay at Villa Petriolo again without question. Our five days there were without a doubt my favorite in all of Italy.
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Гость
Гость проживал в Okt. 2023
Другое
5.0/5
Превосходно
Опубликовано 11. Okt. 2023
Villa petriolo and the staff there are AMAZING. We looked forward to seeing Niccolo, the bartender everyday at the pool. Marco was a wonderful instructor for our pizza and pasta making class. Francesca was a wonderful guide on our tour. The views, the food, the drinks, everything is incredible. My biggest compliment would be regarding the food. I have celiac disease, and finding gluten free options can sometimes be tricky. There was a gluten free option for EVERYTHING here, and it was all delicious. I’m still dreaming of the gluten free croissants and focaccia. I cannot wait to go back!