Excelsior Chamonix Hotel & Spa

Отель хороший, вода в бассейне подогревается, поэтому здесь очень комфортно, видны горы, а персонал очень приятный. Но он находится не на главной дороге, поэтому GPS не может проложить маршрут к двери отеля, требуется время, чтобы найти его.

Отель далеко от Шамони, но в великолепном месте. Предоставляемые услуги (немного дороже) порадуют вас.

Je vous recommande surtout en couple, c’est un hôtel très agréable cozy et le service est top

Cette hôte ne vaut pas c’est 4etoiles!!!! Accueil décevant service zéro pointer !!! Hormis le barman !! Personnel non qualifié surtout le réceptionniste !!!! Je ne conseille pas !!!

Avoid - I have stayed in a variety of places in the alps ranging from the cheapest small rooms & hostels through to 4/5 star as I got a little bit older. I never expect perfection but do expect value for the money I pay. Despite prices in chamonix being expensive in context, the money for this hotel does not match the service & I will never return. This is despite breakfast being good and a great view of the mountains. On check in we were given initially the smallest possible room despite paying for a larger one. Eventually we were offered an upgrade after complaining. I have seen this tactic many times in hotels trying to give the worst room to clients who arrive late evening & look happiest & least likely to complain. There were many empty rooms in the hotel and no need to do this to us. The spa: It isn’t a spa, just a sauna and hot tub. 20 euros per person per night for the spa for hotel guests is false advertising. No other hotel does this. For hotel customers it should be free. The hotel restaurant & bar is also far too expensive and many restaurants in chamonix town are cheaper. To give example, most bottles of wine are over 50 euros. A Main course is mostly over 40 euros. A vodka & coke 19 euros (!). These extortionate prices forced us onto the bus every evening where we ironically found far better value at even premium restaurants in chamonix town.

Perfect spot to access the train into town and the ski bus. Great hotel, did feel that breakfast was over priced but our evening meal was good quality and fairly priced. Room was clean and modern with great facilities. Would definitely return!

Visited for skiing. Will certainly go back. Rooms great. Bed extremely comfortable. Food well above average (we had half board - choice was great although maybe less so if you are vegetarian). The staff were ever so friendly and helpful. The hotel is not near other facilities or bars etc - however we had a car with us which proved great for getting to the ski lift car parks (ski bus also stops about 200 yds from hotel). We loved it, even better than we had hoped.

The reception staff are so rude and very unhelpful. The rooms are mediocre the food is barely average. We had to ask for the rooms to be cleaned I wish I'd read the reviews before we booked We are looking to leave and spend the rest of the holiday in another hotel

Lovely stay at Excelsior recently. All staff were wonderful and made our stay special as we celebrated my boyfriend’s birthday. Always felt like we were in great hands. And when it comes to practicalities: great breakfast options, heated boot room, bus station super close to the hotel to get to the centre of Chamonix and other ski areas. Breakfast views were 👌