The only reason I would give this place a 1 star after my experience there is because its across the street from a shopping center and the room had a microwave. I traveled with my pregnant wife and 2 children. Upon entry of the room, a few of the basic lights were out which made the room kind of dim, but it didn’t stop there. The tub was dirty and it did not drain. My wife cleaned the tub and attempted to give our kids a good night bath, but the water would not drain. She ended up using a pen and a hanger to try to take out the debris in the drain. My wife is also a housekeeping Manager and use to inspecting rooms before guests arrive. She was baffled housekeeping or the inspector of the floor did not check for stopped up drains and debris left previously from prior guests also not informing engineering of the lights being out. She couldn’t fully get the water to drain, it took about 30 mins just for the bit of water to drain. Furthermore, she ended up informing the front desk twice. The first time we were offered to move rooms, but she said no because we were already settled in, and our kids already got in the bed. We asked to have someone come up to fix it but were told the last engineer left for the evening (6 PM). The second time they asked to switch us rooms, we said no because once again, our kids were in bed and asleep (8 PM) We asked to be comped, and the manger said no. The front desk lady said an engineer could be up in 30 mins to fix the drain. This was around 9
Перевести