Marriott Phoenix Chandler

The service was excellent the smiles, cleanliness and such wonderful staff. Will continue to stay here.

Great place to stay with family!

房間乾淨整潔，公共區域也很有檔次，地段比較好。 早餐還不錯，就美國的酒店來説，選擇已經算是比較多了。 服務人員態度還可以的。

當地而言已經非常棒

I had problems notifying the hotel we were arriving late and was told it was because I booked through Orbitz. It took approximately 15 minutes to reach the hotel front desk to let them know we needed them to hold our room. Once we checked in around 10 pm, we entered our room and noticed a strong sewer smell. We asked for a new room only to find the next room smelled worse than the first one. The third room was fine and all was well. Until the next evening when we returned to the same smell. The whole floor seemed to be having some sort of smell problem. We again asked for a room change and floor change and were offered a nice room. I appreciated the staff for accommodating our request.

The male who checked us in was rude...unpleasant...and appeared eagar to quickly check us in even though no one else was waiting. We believe his was there for the paycheck and not to represent Marriot. Bad first impression but the rest was excellent!

Bathroom shower doors, so hard to slide. The bathroom door does not have a lock on it. I couldn’t prop the main door open. The lever did not work. But it was for one night, with friends to come over for a drink. Bathroom door not able to lock. I had to put up a sign to say knock first. They did accommodate my wishes. As far as where I wanted my room to be.

Had a pretty excellent stay, just about everything was on point. Except..I wish I had brought my own pillow, they were too flat for my comfort. Yet, nothing worth not giving them credit for a great hotel stay otherwise. :)

We were warmly greeted at the front desk upon check in! I believe she was the manager but she had short blonde hair and was so so nice and engaging with me and my family! Felt us feel very welcome! Will definitely return!