Herun Art Hotel

相當滿意的一次入住！有幾個讓人驚喜的地方，一是因為一大早出發，不在免費送機的時間點，韓經理還給爭取了免費送機服務。二是不僅有歡迎水果，還細心的為我們擦拭了行李箱。三是早上送機時還有伴手禮相贈。這家酒店必須五星好評。

We are very happy with our stay. All the staff were very helpful especially our receptionist 小果，she arranged us free transport to airport and late checkout, also offered free use for the mini bar in fridge although we didn't use it but we are very appreciated her her offer. I would also like to mention the duty manager and her team was very helpful too , her and her colleagues helped us to take our laugages to the hotel mini bus, the journey to the airport was fast and smooth and the driver was very polite. There's so much good things I want to mention about including their cleaning team, including the cleaning supervisor and their team member孫娟，they were very attentive, they seen my glasses was on the table and she left me some cleaning wipes for my glasses. Their breakfast was so delicious and so many options too , including my favourite dim sum, the server 刘奎志was very friendly he can communicate with us in English too. The hotel itself is very large and have a fantastic gym and spa , there's also music restaurant and Japanese restaurant too. We will definitely come back to stay in this hotel if we visit Changchun again and definitely recommend this outstanding hotel to everyone!

The stay at the hotel was an amazing experience! The service was exceptional, with courteous and attentive staff who went above and beyond to ensure our comfort. The housekeeping team was particularly thoughtful, providing us with an extra heat pad to stay warm and even a small box to organize our accessories after noticing we had several. These small but meaningful gestures truly set the hotel apart. Every detail of our stay was handled with care and professionalism, making it a place I highly recommend to anyone looking for a warm, welcoming, and memorable experience.

The front desk service is fast,the duty manager is very helpful,and helps me with all my requests thanks The breakfast was good,a lot of quality food to choose I enjoy the stay

來長春出差入住酒店，房間和床鋪很舒服，難得出差還能睡的好。服務很到位，韓立春經理接待的我，耐心細緻還不會打擾到你。收拾房間的服務人員看我喜歡讀書還送了我書簽。感謝。另外，艾草房可以去試試，出出汗很舒服

入住長春和潤藝術酒店，酒店的地理位置好，房間明亮整潔，特別想表揚前廳部的男生鶴鶴。他的服務讓我們這次入住體驗非常愉快。 從辦理入住開始，他就展現了極高的專業素養，流程高效且準確。在後續幾天的接觸中，無論是諮詢周邊美食、交通路線，還是需要一些簡單的客房用品，他總是能第一時間給予迴應和解決。他話不多，但行動力強，總能在你需要的時候及時出現。 最讓人印象深刻的是他始終如一的耐心和温和的態度，無論面對客人何種問題，他都會認真聆聽，並微笑着給出清晰的解答。這種穩定、可靠的職業風範，讓人感到格外安心和受尊重。 感謝鶴鶴的出色服務，也為酒店能擁有這樣優秀的員工點贊！