Отзывы об отеле The Motifs Eco Hotel

Ответ от объекта размещения: Dear Valued Guest,Thank you so much for your kind and thoughtful review. We are truly delighted to hear that you enjoyed your 5 days stay with us and appreciated the clean and welcoming atmosphere of the hotel.It’s especially wonderful to know that you found our breakfast selection varied and satisfying throughout your stay. We strive to offer choices that cater to different tastes and make every morning enjoyable.Your encouraging words mean a lot to our team, and we look forward to welcoming you back for another comfortable and pleasant stay in the future.Warm regards,Baramee LaowmongkolkulFront Office Manager

Ответ от объекта размещения: Dear Liulianmei,Thank you very much for taking the time to share your feedback with us. We are truly grateful for your kind words about the cleanliness and comfort of our hotel.We sincerely apologize for the inconvenience caused regarding the washing machine. Your comments have been noted, and we will review the information on our website to ensure it accurately reflects the amenities we offer. We also appreciate your honest input about the breakfast, and we will take it into consideration as we continue to improve our guest experience.Your feedback is incredibly important to us, and we hope to have the opportunity to welcome you again in the future and provide you with an even better stay.Warm regards,Baramee LaowmongkolkulFront Office Manager

Ответ от объекта размещения: Dear Maoxiaomaoxiao,Thank you for your wonderful 10/10 ratings across all areas - we truly appreciate your recognition of our facilities, cleanliness, surroundings, and service. We sincerely apologize for the discomfort you experienced during your breakfast over the three consecutive days of your stay. This is certainly not the standard we strive to maintain, and we deeply regret that this aspect of your experience fell short of your expectations. We would greatly appreciate the opportunity to understand more about what specifically caused your discomfort during breakfast service so that we can address this issue immediately and ensure it doesn't happen to future guests. Please know that we are committed to reviewing our breakfast operations and making necessary improvements.We're grateful that other aspects of your stay were satisfactory and hope you'll give us another opportunity to provide the exceptional experience you deserve.Thank you for choosing The Motifs Eco Hotel.Warm regards,Baramee LaowmongkolkulFront Office Manager

Ответ от объекта размещения: Dear Cun,Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Chanthaburi, The Fact that you choose The Motifs Eco Hotel is an honor to us.We sincerely hope you enjoyed your stay and will come back again!Best regards,Operations Manager

Ответ от объекта размещения: Dear Values Guest,Thank you very much for your recent stay with us. We sincerely hope you enjoyed your stay and will come back again!Please leave a review for our hotel in ***********Have a good day.Thank you. :)

Ответ от объекта размещения: Dear Values Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Chanthaburi, The Fact that you choose The Motifs Eco Hotel is an honor to us.We sincerely hope you enjoyed your stay and will come back again!Best regards,Operations Manager

Ответ от объекта размещения: Уважаемый клиент! Отель благодарит вас за этот замечательный отзыв и высокие оценки по многим пунктам. Мы рады слышать, что вас впечатлили очарование и чистота нашего отеля, чему The Motifs Eco Hotel уделяет первостепенное внимание. Ваши комплименты по поводу удобного расположения и дружелюбного персонала являются бесценным стимулом для всей нашей команды. Мы искренне надеемся снова приветствовать вас в ближайшем будущем и желаем вам приятного путешествия. С уважением, команда The Motifs Eco Hotel

Ответ от объекта размещения: Уважаемый TNXOMS! Большое спасибо за то, что нашли время поделиться таким замечательным отзывом о вашем пребывании в отеле The Motifs Eco Hotel. Мы очень рады получить ваши высокие оценки по всем параметрам – удобствам, чистоте, обстановке и обслуживанию. Нам очень приятно знать, что вам было уютно и комфортно в нашем отеле, и что вы смогли насладиться прекрасными ресторанами в нашем оживленном районе. Ваши добрые слова о нашем местоположении и общем впечатлении очень важны для всей нашей команды. Мы глубоко признательны вам за рекомендацию и за то, что вы выбрали The Motifs Eco Hotel для своего проживания. Мы были очень рады принять вас и искренне надеемся вскоре снова приветствовать вас. Еще раз благодарим вас за ваш щедрый отзыв и за то, что вы были таким замечательным гостем. С наилучшими пожеланиями и сердечной признательностью, Барами Лаомонгколкул, Менеджер службы приема и размещения

Ответ от объекта размещения: Дорогой гость,Нам приятно узнать, что вам понравился отель, и спасибо за комментарий относительно занавески для душа. Мы искренне сожалеем о таком удобстве, которое не оправдало ожиданий, и теперь это исправлено. Если будет возможность вернуть вас в Чантабури, мы будем рады приветствовать вас здесь снова.С наилучшими пожеланиями,Барами Л., Менеджер службы приема и размещения

Ответ от объекта размещения: Уважаемый гость Values,Спасибо за недавнее пребывание у нас. Мы знаем, что у вас есть много вариантов при выборе места проживания в Чантабури, Тот факт, что вы выбрали The Motifs Eco Hotel, является для нас честью.Мы искренне надеемся, что вам понравилось ваше пребывание и вы вернетесь снова!С наилучшими пожеланиями,Операционный менеджер

Ответ от объекта размещения: Dear XSunsanee,Thank you very much for sharing your feedback and for rating your stay with us.We sincerely apologize for the inconvenience caused. We fully understand how this may have disturbed your rest, and we regret that this affected your experience with us.Your comments have been shared with our team, and we will review our maintenance schedule to ensure it is carried out more considerately, especially during early morning hours.We truly appreciate your valuable feedback, as it helps us improve our service. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and peaceful stay.Warm regards,The Motifs Eco Hotel Team

Ответ от объекта размещения: Dear Khun Attatan,Thank you very much for your wonderful review and for sharing such a detailed account of your stay at The Motifs Eco Hotel. We truly appreciate your kind rating and thoughtful feedback.We are delighted to hear that you had an enjoyable stay and that our front desk team made you feel welcome with friendly and efficient service. It is also a pleasure to know that you found the room, linens, and in-room amenities clean and comfortable, as well as enjoyed our breakfast concept with rotating main dishes. Your positive comments about the taste of the food and our convenient location near the Centric night market and public park mean a great deal to us.We sincerely thank you as well for your constructive note regarding the parking area. Your feedback is very valuable and will certainly be taken into consideration as we continue to improve the overall guest experience.It was truly our pleasure to host you, and we hope to have the opportunity to welcome you back again in the near future for another comfortable and memorable stay.Warm regards,The Motifs Eco Hotel Team

Ответ от объекта размещения: Dear Our Valued Guest,Thank you very much for taking the time to share your feedback with us. We are truly sadden to hear about the inconvenience you and your friend experienced with the room key, and we sincerely apologize for the frustration this caused during your stay.This situation is far below the standard of comfort and service we aim to provide. Not having a technician available promptly, and not offering a room change, was unacceptable, and we deeply regret that this impacted your overall experience. Please rest assured that we are urgently reviewing our procedures to ensure proper support is always available and that such incidents are handled swiftly and more thoughtfully in the future.We truly appreciate you bringing this to our attention, and we thank you for giving us the opportunity to improve. Should there be any opportunity bring you back, we would be grateful for the chance to provide you with a much smoother and more comfortable experience.With sincere apologies,The Motifs Eco Hotel Team

Ответ от объекта размещения: Dear Valued Guest,Thank you for your wonderful review and generous ratings. We are delighted that you enjoyed our architectural design, location, breakfast, and the service provided by our team.We appreciate your understanding regarding our amenities. As an eco-living hotel, we have thoughtfully designed our facilities to align with our sustainable values.Your kind words truly inspire us, and we would be honored to welcome you back to The Motifs Eco Hotel in the future.With warm regards,The Motifs Eco Hotel Team