Comfort Inn Charlotte Airport Uptown

I really couldn't tell you I didn't get a chance to look at the room that I had a reservation for it was my birthday on Oct 19 I've been trying to have a good 40 th birthday,but no even having the money on hand I still didn't get to enjoyed anything and im still waiting for a refund just so that i coyld maybe still get a hotel room at a location where it's not 100 dollars more than the 100 your already spending on the room

We stayed quite a while and left to go to a cheaper place they were friendly and helpful.

alright

Sheets, beds, pillows: VERY COMFORTABLE. Otherwise, not such an appealing choice. Breakfast was jailhouse food, cooked but….. Location : not so near the airport but they have a shuttle we didn’t use. Also didn’t use shuttle to their transit line though both amenities are listed as available and certainly add value enough to recommend this accommodation.

太差勁了，居然有其他人可以開門進來房間。 太差的酒店了。

This hotel advertises free shuttle. As soon as I booked I got an automatic text that said the shuttle has limited availability and I must phone. When I arrived I phoned 9 times over an hour before taking a taxi. The taxi was $29.70. A third of the hotel cost. This is NOT an airport hotel. It’s on the other side of the city. They put airport in the name to lure people. The hotel is of very low quality and the staff is horrible. The worst place I have stayed at in many years.

I made a reservation for a friend of mine. And when he arrived at the comfort inn to check in for the reservation he was told by the lady working the service desk told him that he would not be able to stay due to the fact that he had a address that was in 30 miles from the hotel and it was against the policy and the comfort inn on West Park drive wouldn't be able to allow him to stay.. Now my name is Michael Beach and I am the one who payed for the night. And I would like a refund for the night because my friend had to go sleep in his vehicle because of that incident.. And I didn't Read anywhere in the booking the room where he wouldn't be able to stay there until he arrived at the guest service. Ur help in this situation will be greatly appreciated.. I have All the information needed for you to see I have been doing everything I needed to for the reservation

Overall the hotel was a decent place to stay. For the most part close to things around town and easy to Uber to and from when trying to get places. One thing that I did not appreciate was the fact that the hotel is noted as a non-smoking hotel but the smell of **** wreaked when we walked into the hotel and was even stronger on the floor that my room was on. I went to the front desk and requested a different room due to the smell. The front desk staff were nice and willing to help and quickly got us moved to a different room.

Breakfast was great. Building pretty much over the hill. Bed good. Bathroom appeared to have mold in crevices. Saw a bug in the sink that I hope wasn’t bedbug. Air/heating unit wouldn’t even come on (however, didn’t need it and they were going to fix it). Wonderful, friendly shuttle driver. No hair dryer.