Sturbridge Host Hotel and Conference Center

Rooms alert barely “clean” and the bathroom was disgusting . Water pressure was non existent and water temps were fluctuating from warm to cold to scolding hot during the 2 min shower I tried to take. The balcony looked so old and rotted I dared not to try to stand on it. Over all I would not stay here again.

The room I got during my stay smelled bad, I didn’t feel safe as the lock hinges were loose and the security pole on the door was also loose, and the beds were really uncomfortable that creaked all night long. The pool was pretty neat, tho there used to be a hot tub that is now gone so that was a bummer but I think that for being such an expensive hotel the rooms need major upgrades.

It was really nice, the employees were nice, the pool area was beautiful, they helped out with everything we asked for! I loved it I would definitely go again. The only bad thing I would say is that it was “quiet time” after 10. I believe on the weekend having a ten clock curfew while your on vacation time is a little ridiculous…

We went on a girls getaway and was looking forward to the pool and hot tub. Apparently they have not had a hot tub in years despite the pictures on the website. No fault of the hotel but there was a dance competition and the pool was filled with kids. They are doing outside renovations but found it creepy that a ladder was leaning against our back deck. No lock on the slider except for a bar. Dining was limited and the coffee I asked for at the bar not hot. Rooms very dated

Horrible experiance the second night of our stay, had i not lived two states away i would have just gone home.. Pool closes at 9 and after requesting the DANCE MOMS AND DAUGHTERS to please quiet down around 9:30, then going to the desk shortly after, they finally had everyone leave the pool arou d 10pm.. then the young girls from dance competitions proceeded to scream in their room and hallway so we finally fell asleep around midnight. Machines in game room kept taking money and not working or just not giving a prize when people won, however the front desk said they could do nothing but that I could call the number on the machines. I didnt even try to go speak to them when the change machine stopped working as I already knew the response. Would never go here again.

Would definitely stay here again. Needs some updates but for the price you can't beat it.

The property did not look like the photos, amenities need to be updated there was no balcony or patio attached to our deluxe room, as pictured on the booking website. Disappointed in the lack of food in house which was stated would be available, it was stated when booking breakfast would be available from 8-11 at an additional cost, we had to leave the hotel which was disappointing. Also stated was a snack /deli this location had only vending machines. The pool temperature was not comfortable, nor was there a hot tub as described on the amenities on the booking site. Unfortunately our family will not be returning for a stay at this location.

Not clean. Found items left behind by orher guests...things just barely under the bed and in the couch cushions (including whipped cream cartridge which no doubt was used for recreational use), left over toiletries in the shower. Very musty smelling. Water leaks in shower and near the ac/heat unit. No working phone in the room but maintenance was very quick to fix it so that was appreciated. The grounds were horrible. Trees down across walkways, construction materisls laid in piles in the grass, outside of building covered in green. We really looked for the good in the place (had our wedding there 10+ years ago and it was dated then but well kept and charming), but it was hard to find something. We had no pillows on the pull out sofa, asked for some and were told they had none. Eventually, staff decided to go into a vacant room and gave us those. Restaurant/ breakfast no longer open... theres a coffe machine tucked away in the lobby but no coffee to be found. We didn't ask for some because at that point, we were just over it. I really hope the owners put money into upgrades and upkeep because this place could be great again.

Staff was excellent, super nice! But the pool area is SO cold.