Ibis Budget Poitiers Nord Futuroscope

Hôtel basique avec l'essentiel Literie confortable Sanitaire un peu étroit, cabine de douche correct

Le numéro de réservation n’était pas répertorié donc après 21h nous ne pouvons pas entrer dans l’hôtel on a du appel le numéro d’urgence… la personne ne me croit pas de ma réservation j’ai du attendre presque 5 minutes avant qu’elle face le nécessaire. Une fois dans ma chambre, les autres clients se croient seul ils parlent fort dans les couloirs jusqu’à minuit…

The place is okay in terms of value for money. Nevertheless, we had a bad experience with checking in. We arrived late and there was nobody there. We had to figures out that we were supposed to call a number. When we did that, the person that answered could only speak French (luckily my wife knows a bit of french) Aprt from that, we forgot an iPad in the room, and we realised and call (the following day), the told us that they didn’t find anything:(

The hotel is in a great location for Futuroscope, so handy. Breakfast was really good with big selection. Room was spotless.

As we arrived the staff was lounging by the desk and did not greet or welcome us. A staff member, who I am assuming is a management role, came from the back office, did not greet or acknowledge us. Placed her cigarette pack on the counter, took a cigarette and served herself of a coffee. The staff continued on a conversation among themselves… As we returned on the second day we realized that our luggage was opened and 150 Euros were stollen from a pouch, containing 400. I know this was our fault as we should had not have left the pouch behind. The bed linen is yellowish. The dust and debris are evident all over the public areas and in the rooms (we had 2). The only positive aspect was the young man attending the front desk and breakfast area on day 2, as he offered us coffee and croissants, he was kind and welcoming.

Overall very useful stopover between Pyrenees and Ferry port. Good value for solo and family . Good value Continental Breakfast. Very clean facilities. Great restaurants within a very short walk . A large stain on the duvet was brought up with reception , it could be seen through the cover . It wasn't removed , I was told it had been washed several times and it was Ok. Personally speaking it is not OK as it put me off sleeping in the bed ..it should have been resolved immediately, the duvet should be destroyed as who knows what it was..a new duvet of this standard costs €20..would you rather have this review that detracts from people staying or returning ? (photos if required )

Practical and our best option for a night on our journey.

Friendly and helpful staff and comfy beds

Très bon séjour a Poitiers pour aller au futuroscope. Personnel agréable et serviable