Hôtel & Spa Napoléon

Very nice hotel. Top location just close to the castle, restaurants, shops and cinema. Food in the restaurant was really good. Very nice spa with pool and massage 5 stars Les Cinq Mondes. Air conditioning was unfortunately not working properly in the room at night. Disappointed as well that no food was possible at the bar at 10.15pm (when coming back from the cineam) when it was supposed to be possible until 11pm. But overall very good experience !

Lovely hotel; great facilities. Loved mostly the pool, the room, the terrace, the bedding quality. One negative point re wardrobe size in my room. Apparently this differs by room. So recommend for visitors to check that for their specific room choice if they’re staying a couple of nights. Other than that, everything was great and staff was very nice!

Excelent it was amazing!!! will come back for sure. The attention was really good, the SPA was super and the breakfast had a lot of options

So when we arrived by car we were insulted in the streets by other cars because there is no "voiturier " service despite at the reception the Ladies were chating without clients .. strange inpression for a 4 stars hotel .. may be some Customer care training to be needed .. then quite a cold welcome at the recoetion and a complicated way to go to the room with the luggage the Bar .. Also in the room no nespresso machine no shelves in the bathroom to put our stuff .. the Bar man ,friendly is helping to get so far a good impression .. lets see tomorrow

Une expérience de qualité, à refaire. Nous sommes venus en couple via Staycation. Nous avons été surclassés dans une chambre avec une grande terrasse. Confort et propreté au niveau d'un quatre étoiles. Le seul petit bémol de la chambre était le manque de pression et le délai de l'eau chaude pour la douche. Accueil et service impeccables. Le personnel très professionnel. Le bar est feutré et cosy. Nous avons pu profiter d'une cour intérieure ensoleillée très agréable. Le petit-déjeuner varié et digne d'un quatre étoiles. Le lieu est très calme et parfait pour un weekend en couple avec le château à deux pas. L'accès au Spa est collectif mais nous étions maximum 3 couples en même temps. La piscine est très agréable.

Hôtel bien situé, personnel très à l’écoute et serviable mais chambre décevante. Nous avons choisi une chambre classique, la canalisation passe au dessus du lit, la suspension est trop basse et gênante, le miroir est dans le placard d’entrée mais peu accessible. Le spa en revanche est top.