Changcheng Holiday Inn Chengde Summer Resort

Excellent stay, the service is extremely attentive, the location is very convenient (both to major sightseeing spots and railway station). The rooms are well equipped and modern. The most delightful thing is the restaurant hotel, the cuisine is very variable and delicious. The stuff is very welcoming, we were late for lunch but they served it even out of working hours.

非常值得稱讚的一個酒店，服務枱熱情的接待，房間整潔乾淨，和網上推薦的一樣，停車也很方便，可能現在不是旅遊旺季，所以沒有感覺停車難，擺車的保安非常熱情認真，並且酒店很有特點，貼心的服務有水果還有晚上的營養湯，早餐很豐富，中西結合品種很全，酒店及早餐有以下配圖。

Great swimming pool and spa. Restaurant for dinner was delicious. Perfect location at the riverside to have a walk in the evening.

Good location along the river; not too far from Chengde's main attractions. Decent enough bed but lacking proper air-conditioning. Staff spoke no English, of course, but what should one expect in China?

My experience was overall good, but the bathroom of the room I booked for the first night (single, queen bed) was so stinky at night that I could not bear it. I called the concierge, and the maid came to clean the bathroom (they were very fast= good service) but the problem is in the pipes, not in the cleanliness, (it was very clean) so spraying a bit of air freshener won't solve the problem. I changed rooms the following night. Also, it was quite noisy at night and in the early morning, they should keep an eye on noisy guests. Last thing, but not less important, people were smoking inside the hotel corridors and it was stinky. The management should try to enforce the rules of non-smoking. I understand that know nobody in the hotel wants to call on the smoking clients, but not enforcing the law results in other clients being unhappy too. All in all, I would probably stay there again.

那麼近，那麼美，來承旅遊住長承！入住在這裏就像回到家一樣温暖！非常非常滿意！我是一個很挑剔的人，他們家我都覺得無可挑剔！會有意想不到的驚喜！首先是大堂經理王佳慧的全方位的管家式服務。我們在網上訂了3間房，還沒到酒店呢，酒店大堂經理佳慧就給我們提前打電話，告知當地氣温。告訴我們承德早晚比較涼，提醒我們多帶件外套。房間給我們安排了同樓層的相鄰房間。我們帶着長者，房間提前還做了無煙處理。入住後，還給我們送了蕎麥皮枕頭。多暖心的服務。到店辦理入住，前台小姐姐們服務也很熱情。王經理幫我們把行李送到了房間。給我們介紹了周圍景區的旅遊路線。本想着出去吃點特色，但聽佳慧經理推薦了酒店的餐廳，美食小鎮。菜做的特別棒！而且餐廳還是五鑽酒家。我們在這用的晚餐！餐廳的菜做的真的很好吃！有當地的特色！我們吃的很開心！而且價格也不貴！經濟實惠！我們用完餐去體驗了一下酒店的洗浴汗蒸！也很滿意！最主要的是酒店的位置特別好，就在山莊對面！環境也好，既遠離了城市的喧囂，又有自己特色的園林景觀和佈置！院子裏有河有水有竹子！還有桃花！非常的優雅美麗！房間裏衞生打掃的也很乾凈，窗明幾凈！住了一晚我們就退房了，退房的時候王經理把我們送到了停車場。告訴我們以後來承德隨時都可以聯繫她。像朋友和家人一樣！特別的有親和力，非常親切！這家酒店不光是硬件設施好，軟件服務更是堪稱完美！每個部門的人都有禮貌，都會微笑打招呼！長承酒店下次我們還會來入住，也謝謝佳慧的暖心服務！

五一小長假，帶家人承德玩，入住長承假日酒店， 整體來説體驗很舒服🌿，環境優美，房間空間也大，1.35米寬的床很舒服，性價比高。早餐種類齊全，中西餐都有。每天菜品有更新。 距離避暑山莊很近，飄窗做成的榻榻米可以喝茶休息，樓梯口提供瓶裝水和小水果，服務用心。工作人員很熱情，周到，特別感謝🌈王經理和艷麗，服務細心周到：推薦出行路線，推薦周邊美食，提示看演出注意事項………，很温暖😊。 不足:沒有小冰箱。

五一拖家帶口來承德旅遊，多方比較下選擇了長承，事實證明非常驚喜！ 整個入住體驗非常舒適，服務人員態度都非常好，尤其是前台經理小史，提前兩天就開始與我對接需求，我們一些房型 入住時間等的要求都非常高效靠譜的得到了解決，點贊！ 長承地理位置很不錯，在避暑山莊的對岸，很安靜，但離各個景區都非常近，很便利 酒店邊上的汗蒸也非常不錯，有游泳池和小童泳池。特別適合帶孩子玩，單獨收費 早餐也很不錯，樣式豐富，還有羊湯，煎餅果子好吃 有兩個小缺陷，一是沒有冰箱，二是停車場有點小 下次來承德還住長承

很滿意的入住體驗，酒店是園林式庭院設計，環境很好，前台艷陽和艷麗服務好，辦理入住很快，免按金，免查房。房間裏設施齊全，採光好，佳慧經理小姐姐服務好，也很漂亮！我們退房走了佳慧經理還幫忙提前打好了車，酒店的服務特別棒！還有美食小鎮的菜做的也很好吃。總體來説真的很滿意。