Leonardo Hotel Newcastle

Dusty room. Mattress and pillows hard, radiator was on full, so when we got in about 10pm, it was melting we turned it off and opened the window, but there was constant traffic all night. But it was too hot to close the window, very noisy neighbours and we could hear the lift . Hardly slept, absolutely knackered today.

It was in a very nice,quiet location with shops around

Everything was great for our recent one night stay but the breakfast option for my wife was not really satisfactory. I had cooked breakfast and all was good but my wife opted for some fruit and it was very limited with what was presented. We were down in the restaurant from 8am so quite early so one would expect at that time that there were sufficient food items available but when she enquired with a restaurant member she was told there was unfortunately no item/s that she required as it had been used up. Not the person's fault who told my wife that as she enquired for us with kitchen staff and was very apologetic about it but not really satisfactory for a food item not to be available for a restaurant associated with Leonardo Hotel and really should have capacity for paying guests when making reasonable requests. Thanks