Fairfield Inn & Suites Cheyenne Southwest/Downtown Area

They gave us a used fourth apartment with a dirty bathroom, dirty sheets and missing towels, they moved us to a new room which was ok. Train noise in the early morning disturbs sleep.

Can’t say too much about the area. Arrived after dark and left before sun up. Staff and amenities were excellent

Great place overall. Friendly helpful staff. Nice rooms. They had the hot tub fixed in less than 12 hours. Great pool area.

Room was clean and alright with comfort beds were kinda hard. The issue I had was nothing being refilled in the breakfast area. No drinks at all at 7am a man came and checked but didn’t refill.

Overall a very nice hotel!! Pool and hot tub could use better up keep!! Water was cloudy and smelled like dirty feet!!

Even with the train tracks across the road, and a room facing that way, I hardly ever heard it. Very easy to get to from I25 and or I80.

Wonderful property, impressed by the room asthetic and cleanliness. The only negative is the man at the front desk stated our reservation had been cancelled. When I informed him I had never cancelled it and had booked over a month ago, he kept repeating himself about the cancellation. I finally told him that’s unhelpful, what do we do now? We still need a room. He finally stopped repeating himself and assisted us in correcting the error, I suspect a system error. Then overnight I got an email saying thanks for checking out…at 3am! We had NOT checked out and were asleep. Then went to our car to get toiletries for a shower, and were locked out of our room. Made the entire experience super stressful but the property is gorgeous!

This hotel was very clean and nice! The rooms were quiet and comfortable, the train does run close to it but you don't hear it much and they provide complimentary ear plugs for you if you need them! The breakfast was pretty standard!

Breakfast should be open later than 8:45. Smells like cigarette in lobby and elevators. Only complaints I have