SpringHill Suites by Marriott Chicago O'Hare

First time at this hotel and last. Stayed from Thursday till Friday of the next week. Got to the hotel around 9pm and checked in. That is where my good experience ends. First of all, to get into the hotel you have to use the revolving door, which is hard when you have luggage. Went to the room and it was tiny and laid out awkwardly. The sink to wash up is outside the bathroom, which to me is very unsanitary. You use the bathroom and have to touch the knob to get out and wash your hands. The bathroom was so tiny that you need to back up-to the shower/tub to close it. They only clean the rooms on Tuesdays and Thursday. And it looks like it, because the rug doesn't look too clean. I ran out of towels and requested some before I left to explore Chicago. When I got back around midnight , no clean towels where provided. Call the front desk to complain and they said if I still needed them. I said no, I enjoy drying myself with dirty towels after a clean shower. I notice one the lamp had a hole in the shade. Then I went to reheat some dinner in the microwave and it had some flame mark inside of it, as if it was previously on fire. I told the front desk about it and they replaced the microwave but not the lamp shade. The parking lot for the cars are shared with outback restaurant guests. Because of this I had to park way in the back near dumpster. There was garbage and dirty diapers on the parking lot floor and it stunk. What a good experience for 30 dollars a night for parking. I will never again stay at this hotel. It felt like a 2 star hotel at best.

The room was really nice looking and front desk service was excellent. The only issue was that the bed and sheets felt too warm even now in winter. There are shops nearby, and free shuttle service.

Overall a good budget suite style hotel to stay at after getting off a long flight. Everything is pretty standard. Interior has typical but dated decoration of that late 90s early 2000s style. The thermostat in the room is probably older than I am (millennial), and its settings were limited with no indication of commanded temperature- just hot or cold. Hotel staff was extremely polite and helpful even when checking in at almost 10pm. And there’s an attached Outback Steakhouse which was a plus when checking in so late and not wanting to go out to get food. I would definitely stay again.

The room was a nice size and clean. The hotel was beautiful and quiet

excellent stay bfast not so bad

Good breakfast

Best place

가격에 비해 퀄리티가 떨어짐, 너무 오래된 호텔이라 놀랐음 공항 셔틀버스에대한 안내가 없음, 오헤어 공항과는 가까운 점이 유일한 장점

去機場有巴士，服務不錯，提前辦了入住，後來6:00多飛機，前台給延遲到3:00退房，服務暖心，也是機場轉機的好選擇