Camilo
5 сентября 2023 г.
Overall rating was 3 based on the fact of limited buffet and quality of food. I am not saying the food was bad, but had higher expectations if you compare to buffets in 5 star properties around the Caribbean or south east Asia. Operational staff were extremely attentive and would go above and beyond to make sure you were looked after, only hiccup is the security guards within the perimeter who as on a constant power trip and trip people outside of your party like trash. My elderly parents were staying near by and would come to pick me up in a taxi to go for dinner in the old city or drop me off and then we would plan to walk together to their place…. Anyhow, the security guard suggested they needed to be escorted as they were afraid the resort facilities would be used. Really? Treat like that a 70year old that can only walk slowly, to go with his son and wife to the other side of the resort via the beach, do we pose any type of security threat? Come on. I received an apology from a staff member, but unfortunately it happened again on 2 other occasions.
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