SpringHill Suites Cincinnati Midtown

前台服務態度極差，而且有種族歧視嫌疑，跟白人黑人説話笑臉相迎，看到亞洲人就垮臉。第一個房間枕頭有血跡，廁所沒擦乾淨很噁心，排風噪音特別吵，燈還是一直閃的。跟前台説要換房間就瞪圓了兩個眼睛一臉不相信，換完新房間還有些小問題都懶得再去説了。

Hotel is dishonest. ******* booking says free self park. They tried to charge me $10 per vehicle to park at check in.I should the booking they said I would not be charged. They then went behind our back and charges us $20 on our cars for parking even though booking say "free self park".

This is probably the nicest hotel we have ever stayed in every way! Highly recommend it! Wish all hotels were just like Springhill!

The accommodations were satisfactory, and the hotel's location was convenient. However, the breakfast quality was disappointing, particularly the stale bakery selections.

Highly recommend staying here! Rooms are clean and newly upgraded. Staff is very friendly and know the area well. Every staff member I encountered seemed to really care about our stay and making it the best possible. Breakfast was what you would expect for a complimentary breakfast - cereal, bagels, waffles, sausage, eggs. The hotel is conveniently located. We will definitely stay again.

The staff was friendly, and check-in was easy. On a snowy day, I appreciated parking in the deck with convenient elevator access. My room was clean with an updated bathroom. I also enjoyed the complimentary breakfast with waffles, eggs, sausage, fruit, and more.

The check in was great, the lady that helped us was amazing! However the room.. not so much. The floors weren't very clean, there are items broken or falling apart, light bulbs not working, no trash bags in the bins, there was hair on the blanket before any of us had even sat our things down.. lots of noises between 12:30/1am from the door rattling and the AC clanking. Overall not a great experience unfortunately as it was for my daughter's birthday weekend.

It was bugs in the room, housekeeping busted in the room without knocking 3 hours before check out…. And the front desk person at checkout was super rude

Registration was questionable. The man was pleasant but it was clear that he wasn’t well trained on the computer program.