Hampton Inn & Suites Cincinnati/Uptown-University Area

A nice hotel with good facilities

No shampoo. Elephants upstairs. I put a towel on the chair to cover the stains. Corridor carpet was filthy and when I got off the elevator checking in, there was a crew "cleaning" the carpets. Parking was convenient and the bed was very comfortable.

性價比不高

SERIOUSLY DO NOT PROMOTE YOUR INDOOR HEATED POOL IN JANUARY ALL OVER INTERNET AND THEN WHEN CUSTOMER ARRIVES INFORM THEM THAT THE ENTIRE FACILITY IS UNDER CONSTRUCTION AND BASICALLY SHOULD NOT BE OCCUPIED AT THIS TIME AND CERTAINLY SHOULD NOT CHARGE PREMIUM RATES.

The ******* site did not disclose that the indoor pool and workout room were not available , contrary to the website’s information.

The staff here are really friendly and professional. Breakfast was pretty good. There was construction on the entire first floor, so it was noisy and a bit of a mess. But there were plenty of signs to tell you how to exit the lobby. I look forward to seeing the completed project. The room was very clean. There was no shampoo in the dispenser in the shower. And the electric plug strips on the table between the beds did not work. I moved the table away from the wall and found the strips were not plugged in themselves. So i plugged them in.

Lobby was under construction but that was the only thing that dampened my stay. Everything else was great.

The room was fine, but the deadbolt on the door didn't latch. They are undergoing construction so the pool and gym were closed, no lounge or business center, but we didn't know that til we arrived. Would have appreciated an email from Hilton or *******

Hotel is under renovations so our room was new. It was very comfortable but there were loose ends post construction. Our bathroom door only had two screws holding it on and was hanging off, the lock only had one screw on it and was coming off, a tile flash was broken off near the closet. Despite all of that I still rated it high because the staff were very kind, professional and accommodating. Maintenance did come and fix the bathroom door. The location was central and close to everything UC and felt safe. The only other thing I didn’t understand was that there were no dressers which is confusing. We stayed almost a week and piled everything into the closet which was inconvenient and cluttered.