Premier Inn Cirencester

Room was absolutely fine... staff very helpful... just woken up at 6am by banging from room above... sounded like work was going on... I did mention it to staff the first morning... same thing happened the next morning ... would have liked a nice lay in

We use Premier Inn alot and have never had a complaint. Whilst the stay this time was just as comfortable as usual I'm afraid I was really Disappointed with the cleanliness of the room. I arrived quite late, tired and ready to sleep so didn't really notice until the morning (Apart from the toilet). Tried to speak to staff in morning but there was no one around. I'm pretty sure nothing was cleaned other than the bed changed. There was no toilet brush in the bathroom!

Arrived,no one was at reception so we rang the bell. Still took quite some time for someone to check us in. The room was dark when we entered as the curtains were closed which was odd. The room was very dusty and lots of cobwebs. Bathroom tired, floor needed swept and lots of dust . Bedding was clean and comfy. Noticed that the bags for bedding ( as it was a family room) were just left sprawled out half under the bed half out. We left and returned to the hotel on a few occasions and never saw any staff, so didn’t report the dirty room. Couldn’t get breakfast as my child has coeliac disease and there were no gluten free options. Just vegan and vegetarian. So we left early to go elsewhere. Never seen/ slept in a hotel room that’s so dirty before. I cannot believe the cleaner thinks that’s ok to present room like that.

Very welcoming staff Totally enjoyed our stay also in the restaurant I have to say the staff were amazing as I have allergies and they helped me and was very inclusive so I could enjoy my meal too . Thank you

Dirty bathroom ask be cleaned n did 5 min job still dirty n floor in bathroom/wetroom very dusty shower n dirty toilet back couldn't use pump for shower soap a premium room n not worth expensive price go to lots premier inns about all uk very dissatisfied

Premier Inn is always a reasonable option. Beds and pillows are ok. Probably wouldn’t choose as a fixed location to meet and eat with family and friends. A bit noisy as next to a really busy road and roundabout. Food was functional but a little disappointing. There are however loads of good places to eat in the area. We went to Waterside and The Crown at Cerney Wick, which were both amazing.

We have stayed in Premier Inn in differents locations for multiple times, unfortunately the cleaniness for this hotel is Cirencenster is not up to the standard as our previous stays and shall be improved.

Love Premier Inn as they are a great priced great place to stay. Rooms are always clean and comfortable - the beds and pillows are the best around and a good night's sleep is important. You can make as much as you like of your stay by either eating there or going out. It's just the best for when you are meeting up with other family and/or friends and exploring the area.

We have an aged aunt that we look after. She's in her 80's and is suffering from dementia. Liam, Kate and the whole team at Cirencester, go out of their way to help make our stays as trouble and strees free as possible. We can't say enough good things about them and would also like, to include, Lisa and Kirsty, from Beefeater restaurant next door to Premier Inn. The whole team is like a family and are very people orianted. They make us feel like we belong.