Looking for a decent, honest deal for your vacation? You can really do better. We were relocated literally the last minute , after we had paid and booked 4 months earlier. There was nobody to talk with in person or telephone when we arrived to check in with two little kids waiting in the street for two hours. Then, they sent us a cab on our demand of course, and as if it was the most natural thing to do, the took us to a whole different accommodation in a whole different building, in a whole different area. As if we had not booked and paid for a particular appartment, as if we did not care how we spend our money and plan our trip. Finally, after three ours we got to speak to someone who thought he was a professional, amd he was maybe the owner, who said that he could give us the CHOICE to stay in the other appartment in the other area, or live if we did not want to with full refund. He said he did not care about anything else and ...sorry (not). He was rude and cheeky the whole time. Because we barked at him he let us stay overnight until we got to find something else to stay in peace. In addition to all that, the appartment was dirty, with food residues from the previous clients, and most importantly with one less bed, and far from the are we wanted and had paid for.I would stay away...
Перевести