Travelodge Clacton on Sea Central

Hotel was very handily situated in the town centre , clean with tea/coffee making facilities and had parking opposite (which is extra). The seagullls where very noisy .

From the moment we arrived, the experience was terrible! There were drunken, homeless people sitting right outside the entrance all day and night, which didn’t feel safe or welcoming at all. On one occasion, as we left the hotel for a walk, we even witnessed two of them having a full blown punch up with each other directly outside. There is also regular shouting and swearing by said alcoholics at the top of their voices, which can be heard while in your rooms. Parking is opposite, but not included and is charged at over £10 per day by a separate company with no subsidy for guests, which is excessive considering the standard of the hotel. The room itself had not even been hoovered — instead of sending housekeeping, I was given a robotic hoover, which barely worked and died after two minutes. Basic amenities were also missing: no hand soap or body wash in the room. When I asked reception, the lady tried being helpful by attempting to fix the broken dispensers but this was not possible so I was handed an industrial sized tub of the product rather than proper toiletries. To make matters worse, the bathroom smelt strongly of cigarettes, which was coming through the extractor and was extremely unpleasant. There is no air conditioning, so the room was boiling hot even with the window open and the little fan constantly going. For £194 for two nights, I would have expected far better standards and service from Travelodge. Overall, this hotel is poorly maintained, unclean, and offers terrible value for money. I would strongly recommend looking elsewhere. It’s put me off ever using Travelodge again!

The staff were nice but the whole hotel needs a bit of a revamp, room looked very rundown and grubby