We travel to Clearwater beach 4-5 times per year, this was the first time we chose and we’re excited to stay at the Edge. Beautiful, clean facility. However we were told upon arrival the pool was closed and would open the next day but we had access to Holiday inn pool next door, we were told this for three days. If we wanted to experience Holiday inns pool we would have booked it for our stay as we had done before. We paid for Amenity fees, Amenity fee occupancy tax, Amenity fee sales tax, that we didn’t use/receive Pool closed for half our stay, we don’t have a car but we’re charged for parking, mediocre continental breakfast that we only chose to eat at once. Not a very satisfied customer, with so many options The Edge will need to win our business in the future.
Перевести