Nikie
11 марта 2024 г.
Request for a recliner in our room for 2 nights of our stay by calling the property, explaining we were there for my Nephews heart surgery at Cleveland clinic that he wasn’t able to lay flat and was told that the recliner would be there only to arrive to no recliner in the room.
Our request for additional pillows was available until the night before we left, he didn’t need them then! Housekeeping signage was confusing. The room signage said rooms were clean every other day but found signage in the hall saying it had to be requested 24 hours in advance. Either way I wasn’t pleased to be in a room 3 days without any housekeeping!
On a brighter note the breakfast bar was nice!
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