Baymont by Wyndham Albany

This was one of the dirtiest hotels I’ve ever stayed in. We arrived in the late evening for a business event early the next morning. There were a few things we noticed right away, but it was late, we were really tired & it’s the only hotel around (besides a little motel with not so good reviews). A few things should’ve immediately tipped us off; the coverlet on the bed was dirty so we got a clean one from the front desk. My husband was going to take a shower, and the little shampoo bottle was empty. Our shoes made a “sticking” noise when we walked but thought it just wasn’t rinsed real well. The “seating” area consisted of a single winged back chair that has covers on the arms rests & headrest area. But like I said, it was late & we needed to be up super early. The light bulbs were low watt, “warm light” so the room was somewhat dark. I noticed some cobwebs in the corner before turning out the lights. In the morning, with the curtains open, we got to see just how gross the room was. The floors weren’t sticky from not being rinsed well, they were filthy (we put towels down to walk on.) There was food on the floor. The bed skirt was gross. The first washcloth I grabbed for a shower was dirty, the 2nd one was worse. The shower curtain bar was drooping so the shower curtain kept sliding to the center. There were cobwebs in the corners & along the popcorn ceiling. The wall beside the nightstand had reddish-orange drip stains. We left feeling like we needed to take another shower. We prayed for no bedbugs. We waited at the front desk to talk with someone about the condition, but no one was around and we had to get to our event. We are contacting corporate…it was that gross.

This place is going down really fast. We arrived on Friday and after we got checked in we left our room around 2:30. We spent are time outside in the cold weather with 38 degree temperatures. We return to the room about 9:00 pm and room was cold, we hadn’t turn the unit on. I went to turn it on and couldn’t get any thing to work on it. I called front desk they said it would be 30 to 40 minutes to get someone to fix it. We were cold and wanted some heat and a hot shower. I called the front desk told them they needed to move us to another room. She moves us to another room ,after a hot shower, we turn on the TV to find out. We only have one channel. So we were stuck watching the home alone two front desk said they would have somebody come and fix it which they never showed up.

Room was clean and adequate. Plenty of room to park boat trailer. Pool was clean. Front desk lady and gentleman was very nice. Will stay here again.That’s all I have to say. If trip advisor would not require 200 characters they would get more reviews. How about a place to leave a review of TripAdvisor

Extremely clean and fresh hotel room. Was very pleased with the comfort of the bed. Hotel personnel very pleasant and helpful. They also served a nice continental breakfast which was so helpful as I had an early start the next day.

No notice that pool and gym would be closed before checkin. Phone and alarm clock were broken in room. Strange smell throughout hotel. Lots of hair around toilet on floor. Drinks out of vending machine were expired. The beds were comfortable though. Way too expensive for type of stay and things not working.

We stopped in Albany to check on our boat on our way to Florida. The hotel was nice and they replaced the TV in our room when it didn't work. The breakfast was terrible, but we ate at The Junction in our way out.