Rosewood Matakauri

環境：優秀 衞生：優秀 服務：優秀 設施：優秀

Our friends from the UK had to cancel their NZ trip at short notice and couldn’t get a refund from Rosewood Matakauri, so since we live in Sydney, they offered it to us. My wife jumped at the offer for a full board weekend in Queenstown. We arrived Saturday afternoon and from the moment we arrived, the service was excellent. Welcome drinks, late lunch, pre dinner drinks and Canapés, an excellent dinner, then breakfast next morning and all over again the next day, the food was impeccable. The room, in 5e lodge was cosy and well appointed. We used the gym, hot tub, pool, sauna..made the most of our weekend there. The bed was comfy, the room has Great Lake views, well appointed bathroom, The staff were fantastic, helpful and always willing to chat. We’d definitely recommend this place to anyone, although I guess it’s pretty expensive. Ideal place for something celebratory.

This is a nice location but the lake is just to look at, no lake amenities like kayaks or paddle boards. The food is good but during our 2 night stay the service was terrible. Everyone was pleasant but it took an age to get anyone to take an order and just as long to get the food or drinks. Rooms and public areas are what you would expect but still over priced. Modest swimming pool and good Jacuzzi. Great gym. I wouldn't recommend this lodge.

We recently completed a two-week luxury tour of North and South New Zealand. It was wondrous in every aspect. We stayed at the best lodges including Huka, Cape Kidnappers, Otahuna, Matakauri, and Eichardt’s private hotel. For the ultimate experience, book your trip through Marchay. Now for the review! Located ten minutes from Queenstown, this is another hotel sold by the Robertson Brothers to Rosewood which took over in December. Located on the third biggest lake in NZ, Lake Wakatipu, it offers breathtaking views of the lake and mountains. Only 16 suites, all on the lake. The lodge features a nice swimming pool and spa, small gym and two treatment rooms. I had an amazing 75-minute massage, reserve well in advance. There is a nice walking trail to the lake and if you are inspired, a difficult walking and biking trail that goes forever. The main building is rather small and offers a too small seating area for canopies and drinks. The main dining room is small too especially if the lodge is full. Coveted window tables are on a first-come basis. Like Cape Kidnappers, outdoor seating is an afterthought. The view of the lake is hidden by plants and the few tables are basic and not inviting. The Robertson Brothers surely had issues with outdoor dining and I hope Rosewood resolves this. Food is good but not spectacular like Huka or Otahuna. The daily menu was very limited but the chef prepared most anything you wanted. Staff is attentive and friendly. We were fortunate to have Locky serve us drinks on our first night and at only 22 years old, one of the best in the hospitality business. He made the second night memorable. Overall: A step up over Cape Kidnappers but still operates like a chain that lacks personal touches. I do think over time Rosewood will update the property and bring it to world-class standards. Excellent for two nights.

We came for lunch….wished we had stayed here instead of Queenstown. Beautiful property, view and location. Delicious lunch and completely accommodating; some of us had the menu, others a la carte and others vegetarian. Cons—very very slow service at lunch, awkwardly slow.

We spent 7 days in Queenstown at the Matakauri Lodge for our Honeymoon and could not be happier with our experience. The setting it breathtaking with panoramic views of the mountains and lake in the dining areas and room. We were surprised to hear it was "down" season for tourism in October, but although we received some overnight snow on night, the weather did not inhibit any of our planned excursions throughout the week. In fact, it only dipped below 50 degrees Fahrenheit once, which made for ideal walking conditions without any large crowds of tourists. Their chef prepares what must be the best dining available in Queenstown each night, and the staff could not have been any more friendly or professional. This was as luxurious of a stay as we've ever experienced throughout our global travels and would highly recommend to anyone seeking a relaxing, 5-star experience in New Zealand.

Matakauri Lodge is more than just a destination; it's an experience that stays with you long after you've left. An oasis of tranquillity, where time stands still, and memories are etched with pure magic - It’s no wonder why guest' return! Throughout our stay, we were blessed with a remarkable display of nature's wonders, sunshine one day, snow the next. The food was exceptional, and the staff were too! An experience we will treasure, forever.

This was a bit of a splurge at the end of a 2 week celebration of our 20th anniversary, and it was totally worth it. The rooms were stunning, and so private. The staff was amazing. The views were unreal. One evening we walked out on the dock and experienced the Southern night sky as you would not believe. The food was excellent. They made easy arrangements for us to go into town for a lovely dinner, arranged a private tour, and helped us identify amazing hiking trails. So glad our New Zealand adventure ended with this memory.

I’d have to say this is one of the best places I’ve ever stayed at. Our family was totally impressed. From the scenery, the staff, the food, the room plus the other facilities (sauna/pool/spa, the gardens). Even had a swim in the icy lake!!! It has it all. Thanks to all of the staff. Nothing was any trouble for them. They really made it a pleasure for us all. The food also outstanding. Certainly unforgettable and hope to be back again.