Отзывы об отеле Golden Tulip Ana Dome Cluj

Ответ от объекта размещения: Dear Danielalc87, Thank you for your wonderful review! We're delighted to hear that our hotel was one of your favorites during your tour of Romania and that you enjoyed the spacious room, comfortable bed, and delicious breakfast. We appreciate your feedback about the bathroom setup and shower – we’ll take it into consideration as we strive to enhance our guests’ experience. Should you visit us again, our team will be happy to assist with anything you need to make your stay even more enjoyable. We look forward to welcoming you back! Best regards, Lucaciu Timea Marketing Specialist Golden Tulip Ana Dome

Ответ от объекта размещения: Dear Gili D, Thank you so much for sharing your detailed feedback about your stay with us! We’re thrilled to hear that you enjoyed so many aspects of the hotel, from the vibrant atmosphere in our lobby to the comfort of your room and the service provided by our team. Your kind words about Erica and Dan mean the world to us, and we’ll make sure to pass along your compliments—they’ll be delighted to know they made a positive impression! We also appreciate your constructive feedback regarding the carpet color and the electrical outlet. We’re always looking for ways to improve, and your comments will help us address these issues promptly to ensure an even better experience for future guests. It was our pleasure to host you, and we hope to welcome you back soon for another excellent stay! Warm regards, Lucaciu Timea Marketing Specialist Golden Tulip Ana Dome

Ответ от объекта размещения: Dear Raluca H, Thank you for your detailed review! We’re delighted to hear that you enjoyed our modern hotel, the convenient location, and the variety of choices at breakfast. We apologize for the issues with cleanliness you encountered, we will address these concerns to enhance our guests' experience. Your comments help us improve, and we hope to have the opportunity to welcome you back soon! Best regards, Lucaciu Timea Marketing Specialist Golden Tulip Ana Dome

Ответ от объекта размещения: Dear shabtaib, Thank you for your 5-star review! We are thrilled to hear that you had a great time during your vacation with us. We are glad that you appreciated our kind and efficient reception staff, our spacious and comfortable rooms, and our delicious breakfast buffet. We also appreciate your feedback on our restaurant, which offers a wide variety of dishes at reasonable prices. We are pleased to hear that you took advantage of our free parking. We hope to see you again at soon! Sincerely, Lucaciu Timea Marketing Specialist Golden Tulip Ana Dome

Ответ от объекта размещения: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your valuable input, as it helps us improve our services and enhance the guest experience. We apologize for the inconvenience you experienced with the air conditioning in your room. Our maintenance team will investigate this issue to ensure that all rooms are maintained at a comfortable temperature in the future. Additionally, we will address the concern about the safe in the room not being properly secured. We understand that having a coffee maker in the room is important to many of our guests, and we will certainly consider this for future improvements. We aim to provide amenities that enhance your stay. We are pleased to hear that you found our staff at the front desk, bar and restaurant to be very nice. Our team takes pride in offering excellent customer service, and your kind words are greatly appreciated. We are continuously working to maintain and improve our standards to ensure a consistent and exceptional experience for our guests. We are committed to providing a better-than-average experience and would love the opportunity to exceed your expectations on your next visit. We look forward to welcome you back and providing you with an exceptional stay. Sincerely yours, Lucaciu Timea Marketing Specialist Golden Tulip Ana Dome