Best Western Premier Ivy Inn Suites

We booked a suite for a girl's night out, the property was beautiful, and the staff was friendly. I have 2 complaints, first, the hours for the pool and hot tub were limited, they closed at 10 pm. The second is not the hotel's fault but trash service is just after 7 a.m., our room was on the third floor above the dumpsters, so we were awoken pretty early. The restaurant was fantastic for dinner as well as breakfast.

Everything about this hotel was superior! The lobby and staff are welcoming, decor is impressive throughout the property, complimentary washer and dryer, very clean, fireplaces and lounging areas on every floor, a wonderful restaurant on property, rooms are large and beautiful. I like the button indicating housekeeping wishes as opposed to the door tag. Location is great also. We loved our stay and will definitely return if we are in the area! Highly recommend this property!

Has potential for being a great hotel but staff left a lot to be desired. We were passing though town well moving our grandparents. After a long day of packing and driving we decided to book a suite here to unwind and relax. The main reasons we booked here was it at onsite amenities like restaurant bar ect. We were pulling a trailer and dis not want to have to go out for food. When we arrived the staff was very cold and not very welcoming, but we can get passed that! Well checking in we asked about the restaurant and were told it would not be open tonight. When i mentioned that was the primary reason for staying and online their hours say they were open they just shuged and said it should be open for breakfast but they could not Guarantee it period. When i adked to cancel my reservation they very coldly said we can not offer a refund day of check in. There was zero emotion no "we're sorry with expenation" nothing. Definitely will not be returning to this overpriced hotel.

Beautiful property, friendly staff, restaurant onsite and has good food.

Excellent place to stay in Cody WY. The rooms are very nicely done with comfortable beds and pillows. Loved the walk-in shower. The staff was friendly welcoming and helpful. Would definitely stay here again.

This hotel was very over priced. I have stayed a lot nicer hotels and not paid this amount. The bed was super comfortable. Pool area was nice.

Great hotel. Only thing I would say is hot tub needs to be a little bit hotter

We really enjoyed our stay. Staff was very friendly and professional. First hotel we've stayed at where we wanted to dine in every meal and just relax. Great atmosphere and great people!

Too small tvs in room & fiasco checking in. Key wouldn’t work had to go back down to desk.