Rodeway Inn Coeur d'Alene

The place is so run down and unnerving. I was in the room for less than 10 minutes, the bed was absolutely filthy and had some strange looking almost blood stain on the blanket. The windows were open and no screen. I didn’t feel safe at all and we left. And there was nobody there the all to check out.

Staff was very nice and friendly. The first room I got had not been cleaned. The next room looked in order but found dirty sheets, hair in shower. Apparently the housekeeping staff not doing their job. The desk clerk was very nice and apologized for the inconvenience.

I wish i had better things to say about this property because the staff cleaning up was nice upon checkout. But i really didnt like the dehumanizing check in with a digital kiosk. This robotic experience was a big turn off. Also they did not have the room I booked so they upgraded me to a jacuzzi suite. Sounds nice in theory but the room was moldy and the tub was barely functional and dirty. All of these things are no big deal in the grand scheme of things compared to the fact that my door DID NOT LOCK and I realized upon leaving in the morning anyone could have just opened the handle and come inside and robbed me. This is purely unacceptable and the staff was apologetic but still. They need to get their locks in check if they are going to be renting out rooms.

Cold showers, virtual front desk and no breakfast. You get what you pay for. Id rather spend slightly more to stay at a better hotel.

Accommodated us when our room wasn’t working and got us upgraded to a better room for no charge!

No personal interaction with a real person. Walked in lobby to a talking screen. Did not feel safe. Put chair in front of door. Cleaning cart was outside of room the entire time. No idea where coffe, ice, extra towels were.

Its quiet. It is near dining which is nice. On the other hand our stove was dirty, the tub was cracked, stained and definitely mold growing in the bathroom. You dont ever deal with an actual person. You work off a kiosk to check in and it took us over 20 minutes just for it to boot up and be ready.

I booked two non smoking rooms and unfortunately my 8yr old and I were stuck in a smoking room. I talked to the gm scott and he helped me out in the end and think they have staffing issues just like eveyone else. Thanks for the accommodations!

No towels, no toilet paper. The TV never worked. The power in the room was not working we could not putting our devices are charges they would not compost they would not switches rooms. We left and we are swinging them for all of our money back and we were recommended no one would ever stay here again.