Brook Red Lion Hotel

On the plus side the breakfast was great, the staff were friendly and the hotel is in a superb central position. However, the room was very dated and didn't appear to have been refurbished since the 1980s. It was absolutely filthy with thick dust and dubious stains, the ancient mattress didn't fit the bed properly and had springs coming through it. The shower was the polar opposite of a power shower and only produced a lukewarm dribble. The tea and coffee was never replenished and the single tiny teacup in the room wasn't replaced with a clean one for the entire stay. The walls are paper thin so it was possible to hear everything going on in the other rooms. I wouldn't stay here again.

Super friendly and warming staff. Breakfast was great Comfy beds

Great hotel with a lot of history to it, and as such a very nice place to stay at. Friendly and approachable staff. Unfortunately, I had booked two rooms without adequate facilities; one room did not have hot water and the other had a malfunctioning shower. Could have been bad luck, and I suspect the hotel management to be able to fix this issue.

NO LIFT and plenty of stairs - Certainly not for people with limited mobility quite a few stairs to get to your room. PARKING across the road at the George Hotel £10 for 24hrs Breakfast not the best could be slightly larger. K

Great place to stay if you are without kids.

就挺老的，也沒有電梯

It's a very old property and a bit run down in places but has lots of character. The staff were very helpful and considerate allocating me a quieter room. It was a cold night but the hotel was heated well. The bathroom and bed was ok, but there was only a small TV in the room. The breakfast options were a bit limited but the cooked breakfast was reasonably good. Overall a good stay and at a reasonable price.

Nice old building. The bathroom could do with being upgraded , black grouting and broken tiles . Shower wasn’t very good . Slow and took ages to get to the right temperature. No heater in the bathroom. Bed was too hard and too many stairs to climb for us as we are elderly. The staff were ok and willing but we thought they had parking facilities as on the web site is says discounted parking but you have to park in a car park owned by another company not on site .

I liked the friendliness and helpful staff the hotel was very clean and well layed out, very tidy they was a lot if history to the place which was very interesting. It was on top of the main high street very near some very nice pubs,restaurants and shops which were very interesting. Bue shops opposite, train links very near at night i felt very safe with a night porter there and was very quiet at night, my room was very tidy, very clean was had everything i needed on my break i felt very welcome, the lady who was in charge was very helpful, friendly, and valuable my stay just like all the staff were ,when i left i felt i didn't want to leave if i could have i would have stayed on for days but had to get back for work. I will be definitely be turning to the red lion when i am off from work again it was very reasonably priced at affordable prices if anyone wants to know more i will be more than happy to answer any queries and i will end by saying i was very happy with my stay and will definitely recommend the red lion