Super 8 by Wyndham Albany

Hotel room was very small,dirty and hotel staff was very unfriendly

Thank I love

The staff just opened my door because I cracked a window. No phone call or nothing to ask to shut it.

It was ok staying for one night, could be better but close to everything. Good customer service

Don’t stay here! When I went to take a shower and was rinsing my hair, I noticed two huge spots of black mold on the ceiling. I went and complained. The second room they showed me had the beginnings of mold and the third room smelled. I decided to go to another hotel, and they refused to give me my money back.

- The room has multiple stains and discolorations on that white sheets combined with a smell on the sheets and pillows that indicated they were not washed. - The towel rack back fell off the wall immediately. - The room itself had an off door and smell of smoke that had been attempted to be cleaned up with deodorizers. - The TV unit also did not work. This was all notice immediately when checking in and I returned to the desk to request a refund. A second room was showed which was also dirty, had stains and hair on the sheets and overall was not acceptable. When we got back to the desk they said they couldn't issue an immediate refund and I would have to request one through *******. I asked if I could reenter the room I paid for in order to take pictures for the refund request and the front desk called their manager and ultimately said no, but they could reverse the check-in in their system to make it seem like I never checked. When I said that isn't helpful and politely insisted I be able to take pictures of the room, the manager on the phone instructed the front desk to order me to leave and to call the cops if I did not.

Nothing was great about this stay the room was disgusting and the staff didn’t care not one bit. Just horrible never again

Breakfast was pathetic. Coffee had grounds in it. I understand not wasting food but the minimal selection of breakfast items was piecemeal.

This is a simple motel. Whenever I travel alone to Albany for a conference, this is the hotel I book. The price is cheaper than most in the area. Its a place to sleep at night and shower. If that is all you need, this hotel is ok for you.