Vista Lago di Como

Upon arrival we were made to feel like we were the only guests in the hotel! We were given a warm and welcoming introduction to the hotel by Alberto and his amazing concierge team. During our welcome drink, we had the opportunity to go over our itinerary for our 6 night stay. Alberto and his team did an outstanding job in tailor making 4 unique sight-seeing activities for us, which we also had the flexibility to amend to suit forecasted weather conditions. We were then shown our room along with all amenities, functions and features. Our room was clean and modern without being austere; a pillow menu was available to suit our preference. Toiletries provided were good quality, as were bed linens. Concierge staff were always available to answer any random question, book restaurants and make excellent recommendations. Room service was extremely prompt as was any request of Housekeeping. Prior to our trip I had made a request for a hard to find brand of whiskey and Alberto went to great lengths to secure this as a surprise for my husband! Our planned excursions were first-rate. Private car pick-up, arranged by the hotel, was always on time, always clean inside with water provided. We had an excellent driver, Alessandro, who was engaging and extremely courteous - always ahead of us to open/close doors and have an umbrella at the ready for the intermittent rain. Alberto kindly set-up a WhatsApp group for us which was extremely helpful and efficient in arranging pick-up venues and times when we were left to explore on our own or to ask any question.

The location of the hotel is perfect! The staff is truly exceptional! I would stay here again and again!! The room was nice size and had every amenity you could think of! The view while I had my morning coffee or evening glass of wine was amazing.

Vista Lago di Como is a beautiful hotel with a welcoming, professional staff. It is perfectly located directly next to the lake in Como, as well as the central square. The room has every amenity in case you forgot something, and the attention to detail is remarkable. The breakfast is also well above average with a good selection of fresh, delicious items. Would recommend to anyone looking for a relaxing, luxurious stay in Como.

The hotel location was excellent, the suite we had was large and lovely overlooking the water. The absolute best part of the hotel experience was Concierge Alberto and his amazing team who started attending to our every need and even stupid questions even before our trip started. Marta and Illaria were awesome and went above and beyond to make our stay amazing- from helping with cars, restaurants, advice and more. The all day guided tour with Alberto “the one” experience was the hilight of our trip. Would highly recommend! To be fully balanced- although service was really great throughout we didn’t love dinner at the restaurant. Not bad just not memorable or as good as more traditional meals we had. Breakfast spread was fantastic and again staff very kind and attentive throughout.

Great location beautiful boutique hotel and best part was meeting Alberto, head concierge! He was so welcoming and informative helpful and totally made feel at home instantly! He went over everything and even help us figure out our unpaid toll which he ended up paying since the app would not download. Alberto , thank you for your hospitality your patience and your kindness !