Best Western the Webbington Hotel and Spa

the stay was lovely very nice rooms and the pool is clean and fairly big didn’t have breakfast so can not comment on that

Check in with prompt and the man behind the desk was polite the distance to the room was quite far and up a steep Hill with my bags to get to the room but overall the room was a good size and the shower was hot

Location was a little crazy from Avonmouth once off the M5 but the hotel, pool staff restaurant where great. I stayed in room 8 in the old part of the hotel and I will be back down every other week.

Really enjoyed our stay, the food was excellent and the gym and sauna and large pool was a bonus but the hotel was tired and needed a refurb, otherwise excellent location and we were happy with ur stay and it was a very reasonable price

This hotel location is amazing. Located on a hilltop with an amazing view. The staff were very caring and helpful and even walked me to my room after I couldn’t find it. Yeah it’s a little difficult but once found…… The breakfast is worth every penny. Thoroughly enjoyed the breakfast and the hotel is clean (even smells clean!) FREE parking. Not greedy enough to charge like other hotels. Just a very nice place and location.

I have stayed in the Hilton and other 4 star establishment's. Other than this hotel, the only time I was asked how was the service provided, was on a business class flight. All the hotel employees were both exceptional in the delivery of client satisfaction and professionalism. They actually cared. That was clearly evident. I shall most definitely return to this amazing hotel! I shall tell all my friends and colleagues to stay there, at least once, if not more!

Cut short a long drive home and stayed here last minute. Although not the easiest to get to from the M5 the faff was worth it. Very efficient check-in, great amenities and a really comfortable bed. No complaints whatsoever.

The bedroom was very smelly and dated. Too many stair to carry you luggage to get to yours bedroom.

Only allowed 30 mins in pool and it was cold. Pool manager argued it was 29c. No one to give towels and locker key so missed some oftime of slot waiting. Sauna and steam room you need to walk through gym and limited hours. Unable to go as not in 30min slot. Shuts at 8pm. Room unclean. Lock broken on door, heating turned off, mattress had wires sticking out and lumpy. Staff bought a heater, blanket over mattress and hoovered and cleaned room once flagged up. Asked for help carrying bags on way back as we have health conditions but help never came. Breakfast OK. Need to request Veggie food but came quickly. Wouldn't recommend experience or stay here again.