Hilton Garden Inn Conway

I was charged $30 more than the amount I booked for on *******. Receptionist did not communicate this with me. Did not give me the total that was being charged or the breakdown of the cost. Said I couldn’t get a receipt with the breakdown until checkout.

Very nice area has restaurants in walking distance. Staff are very friendly and helpful.

Our room had a toilet issue and we reported it upon checkout. There was also a problem with a neighboring room where the guest kept slamming their door numerous times. We never saw them but they were very noisy guest.

Easy access , courteous front desk staff, clean comfortable room , quiet and nice TV channel lineup. Easy to use thermostat, Will definitely stay there again.!

The place was very nice but I wish it mentioned on the website that the restaurant was closed Sundays. There were options in walking distance so it wasn’t a big deal.

Tv did not work, Hotel was dirty and smelled. Hotel room floor was sticky very unimpressed for a Hilton

This hotel is our preferred place to stay in Conway; however, the 4th floor hallway carpet needs a thorough cleaning as it’s quite dirty. The real disappointment is the bar. Over the last few years, the bar has been woefully understocked. We stayed on Friday night and I wasn’t able to get the cocktail I ordered because they were out of all the ingredients except the bourbon. We ended up walking across the parking lot to another restaurant for our drinks. Please get your act together! After all, this is a Hilton.

I didn't stay. I arrived and they did not have a room. I'm very angry with *******.

Body wash container was empty and the bottles are mounted too high. I am a man of average height. I can't imagine how small woman could comfortably use these dispensers.