Hyatt Regency Coral Gables

Отличное расположение. Хороший и удобный номер. Дружелюбное обслуживание.

酒店比較老，設施有點舊，住了幾晚，感覺不是很舒服，但早餐還不錯，品種選擇比較多。酒店管理有點亂，賬單記不清楚，掰扯半天。

I was travelling with my wife and booked a room with a king bed. When we arrived, the hotel confirmed our booking then told us the only room available was two queen beds due to the fact that their loyalty program ranks ahead of ******* bookings. Good to know.

Room was clean. One of the shampoo containers was full of water instead of product. We asked for a change and had to do twice before taken care of. Also asked for extra towels and they were taken away everyday

Pedro at the front desk was great! The room (studio suite) was not that great. It was very clean but there was a bit of a funny smell and we had no view at all. The room was located next to the exercise room and there was a lot of noise, especially weights put down on the floor.

Horrible shower and pillows, and bedbugs!!! Would not recommend unless you are “bug friendly”.

The room was nice and the hotel is beautiful. The area that the hotel is in was also quite lovely. It was a bit ridiculous that you have to pay $5USD for a bottle of water in the room after already paying so much to stay there. The cleanliness could have been a lot better. The hallways and elevator space were not kept clean at all. Most of the staff were nice but we had an incident with one of the ladies at reception who was very unpleasant.

The hotel is lovely but a bit dated now. The room didn’t have anything in the mini bar which is so odd and unhelpful and no robes! Otherwise a lovely stay

Not perfect, but good. No hot water on the day we checked out, so cold showers for us. It also seems excesive to charge $25/hour for late check-out whe the hotel is pretry empty. The staff was helpful, though. The food (breakfast and dinner) was fine.