Loews Coronado Bay Resort

訂的池景房，最後給我的房間景觀很差，與訂單不相符。攜程倒是積極聯繫了酒店，但是酒店堅決不給換，所以入住體驗很差。 攜程的處理態度我認可，到這個酒店大家就不要預訂了，感覺對國人的態度不是很友好。

房間還可以

The room was large and the beds very comfortable. Nice hotel but further from Coronado island than expected. You definitely need a car. I prepaid $10 for parking and got valet right in front. The guy was so nice and friendly. So was the lady at the front desk. Nice hotel and entrance. Big balcony. The only outdated thing were the doors to the rooms which of course is a cosmetic thing. Priced very nicely compared to hotels on Coronado island

Great hotel…really enjoy the Loews properties. Bar/restaurant were very good. Parking (which is exceptionally high priced) was included in my rate but the front desk had it in folio twice before I got it removed. Other than that mixup, all was great Room was quiet and spacious.

New Years Eve. Was informed over booked.Had a paid reservation for king bed view and suite.Offered me twin bed parking lot view and honestly not too clean. Prior to arrival was informed food is available.... just failed to inform a long long long wait at the bar. If you wanted spirits it was a fast order but if you wanted food you waited and waited around 40 minutes standing at a bar to order. Jacuzzi not hot. Front desk was probably the worst experience. Informed spa open then upon arrival closed. Then was told open and went back and closed. In our departure i left my reading glasses in the room immediately called hotel. Informed they will notify security. 4 hours later no call. So i tried another way by passing front desk. Securitry was not notified. Drove back to hotel. But room cleaned and no reading glasses. Those 2 days at a 5 star resort was the worst experience

The absolute worst experience. High expectations! Front desk clearly not trained or available as a resource of information about the hotel. Downgraded room... overbooked. parking lot view. Almost impossible to purchase food. Staff shortages as an excuse. Missing reading glasses and with repeated calls of inquiry with no avail. Permanently lost in the room we occupied in. New Years eve experience. F-

I had an absolutely wonderful stay at this hotel! The staff was incredibly friendly and attentive, the room was clean and comfortable, and the location was perfect for exploring the city. I couldn't have asked for a better experience. Highly recommended!

Stayed at the sunset suit. The view was nice but there was a huge wedding and it was right under the room. It made for a loud and busy stay. We wanted a restful stay but was way too busy.

Overall it was very good, however I probably shouldn’t have been surprised by the parking expense $50, but I was! There’s no alternative places to park so you have to pay it, so adding a n unexpected $100 to the bill was not great. Also the restaurant didn’t open for lunch on Saturday, I also thought there would be some sort of nice walk around the hotel to take in the views, but there really wasn’t.