Quality Inn University Area

Place was clean service was good

Patty at the front desk is amazing. She is friendly and very helpful. The rooms are old. Our bathroom had a lot of mold on the ceiling of the shower. The staff does well to keep an outdated hotel accommodating.

The service was excellent at the front desk. However, the place is horrible... Not clean at all.

The pictures on line and their website are very deceiving. The room was filthy. From the floors, the tub had not been cleaned, the toilet was disgusting. The hallway was dark. The stairway (no elevator) was dark and filthy. The door to enter the hotel had a clothespin wedged in the lock so that anyone could enter after hours without having to have a room key. The staff wasnt friendly. The continental breakfast was not really existent. Very very disgusted. Would never recommend or stay there again.

My only gripe about this place is that it doesn’t have an elevator. Other than that, the room was decent and clean, beds were pretty comfortable, BYO USB adapters.

This hotel was beyond disgusting. Pills, and food crumbs scattered across uncleaned room floors. No wonder we saw cockroaches in multiple rooms, holes in walls, peeling wall paper. Makes you wonder if the bed sheets even get washed. The young girl who checked us in was sleeping at the desk. The over-night staff had a strung out boyfriend awkwardly standing in the lobby all night facilitating deals. When we confronted them about the bugs, she acted irrationally, and hostile. I thought her and her strung out friend/dealer were looking to fight(?!). She became down right my rude and her only solution was to lie and not give us her name, or the managers name, and tried closing out our room and wanted us to leave the hotel with every other hotel in the area booked full ( no wonder this dump was the only rooms available, trust me, we tried leaving, calling every hotel within miles! ).

The worst stay at a hotel I have ever had. Cockroaches in multiple rooms. Possible * bed bugs. Spoke with the front end and she was the rudest person ever. Yelling at us. Their only solution was for us to leave the hotel at 10pm with two young kids. They refused to give us the managers number and then told us to just stay. Worst experience ever.

The inn is awful, carpets are stained throughout, there’s no elevator so if your on the second floor the stairs are steep and a hike to the top.

Pros: Bed was very comfortable, staff was helpful and friendly, entry area and breakfast area were comfortable, wifi worked well, location was convenient. Cons: Bathroom was in rough condition with peeling wall paper, what looked like black mold on the upper part of the wall, rust around the drain, dripping bathtub, etc. There was an unknown thing in the sink drain (maybe a makeup sponge left by a prior guest?), and a walnut under the bed. Breakfast was pretty sp**** - cold cereal (corn flakes or fruit loops), oatmeal packets, apples, flavored yogurt, and a waffle maker. Would have loved some protein or something less sugary.