Just arrived home from a week's stay here at Laguna Park 1. Was a bit worried before we went as reading the reviews they were very mixed, however we enjoyed our time here. So, we were a family of 9, aged from 12 to 75 and stayed here for 1 week all-inclusive during the first week in April. From the outside the hotel looked tidy, good location with plenty of shops and bars close by, and the beach and mariner were only about 10 minutes walk away. Reception area was nice and the staff friendly. We spoke with 3 reception staff members during our time here and all of them were happy, friendly and helpful. Check in is 4pm and we arrived slightly early and only 1 out of 4 rooms were ready, however this wasn't a problem as we were given our all inclusive bands, put our cases in the room that was ready and headed off for a drink and a snack. Note though there is a luggage room opposite the reception desk or they offered to store our cases behind the reception desk as the luggage room was quite full. Restaurant is small, and does get chaotic and busy but the food was fresh and although the choices were limited was still tasty with different theme each night. No show cooking as its too small but different meats each night, curry night, turkey, chicken, fish etc. Usual salad selection, potato's, soup, pasta etc. Drinks are all self serve in the restaurant with soft drinks, coffee, wines all on available. Beer is available if you ask one of the staff and they pour it behind the counter somewhere. Pudding/cake was not so good as mainly jelly, mousse and ice cream. Occasionally an apple pie or sponge cake makes an appearance but we ate fine. Lunch time you can use the restaurant or the outside snack bar. Outside is basically burgers, hotdogs, chips, nuggets etc. Pool bar is nice with selve serve area for all inclusive guests, serving soft drinks, beer, coffee etc. Or you can choose to be served drinks such as spirits/mixers, sangria etc. The staff again all seem happy and friendly. Pool area is really nice, no real sunbed wars going on here which was a welcome change, we went to breakfast at 9am and did towels on beds then and it was pretty chilled out. Plenty of cleaning and washing down in a morning which is nice to see. Pool itself is freezing, like the coldest pool I've been in. Might be because it was only April but it was sunny everyday and mid 20 'c so would have expected it to be a bit warmer. Was still nice to sit around and relax. Music was played during the day around the pool, wasn't loud, but enough to be heard wherever you sat and was just summery easy listening. Rooms are a good size and recently refurbished and we're fully equipped for those on self catering etc. Beds were quite comfy, bathroom was a decent size, balcony quite large. Shower was a nightmare as it was either freezing or burning your skin off. There is no air con in the rooms, some rooms have ceiling fans but some don't, so although it was manageable in April I'm not sure what it
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