The worst ever experience. First they put us in a room where the flies from the sewer can in. Then, kindly Jose/Altea were kind to arrange a different apartment without these flies. They all use the excuse that if there isn’t enough bedding/sheets is due to an external lavanderia, which I rubbish. The worst is the younger kidd working there, he seems to allways be angry. After we returned our key for a refund of our deposit, first he completely ignored my wife and afterwords he stated he can’t give us our money back because the transaction date/bank account doesn’t match. They were the ones that mixed everything up. Even after providing proof they still wouldn’t give out money back. Beeing back from holiday after 4 days of single way WhatsApp they finally responded and simply said not our problem you are not getting your money back. Be warned, don’t ever go there, they are scammers, liars and rude people. Please people see this as a warning, do not go there!
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