Rooms Tidy, clean but worn Beds are like sleeping on camp beds, pillow flat (had to ask for an extra pillow which took all day and then they tried to fob us off by saying tomorrow) the beds have plastic sheets on them so not only do you sweat but you also crinkle!! The room is so clean the beetles have moved in!!!!! There is no kettle in the room so we took our own travel kettle ( but should have thought to bring cups) They charge for everything here!!! Cups, kettle, plastic pint glasses for around the pool!!!! Bathroom jaded, toilet seat marked and chipped, shower hard to control Some Staff unfriendly and unhelpful Food: poor very poor for a four star hotel!!!! Drinks way too much alcohol in drinks almost making them undrinkable ( though this may be a ploy to stop you complaining about the quality and range of the food) It is a 20/30 minute walk to a good beach and the area is extremely hilly. ( any breathing or fitness issues and this is not the place for you) ( taxi to the beach about 7 euros) There is not enough seating in the hotel if you wish to sit in the bar area. There is a large room on the fourth floor being used for entertainment ( we had to clean the tables we sat at our selves even though the guy at the bar had said he had just cleaned them) I need to teach him how to clean! (very sticky) There are no staff allocation tidying and removing cups, plastic glasses and rubbish from around the bar area during the day. Pool is cleaned in the morning so you can’t use the pool until 10 am, all inclusive finishes at 11 pm every evening. The snack bar is poor offering only over heated crap processed food. WINDY, VERY WINDY PLACE Fabian doing the entertainment is the saviour of this place, friendly and fun. Well done you need a raise. They close the bar at 9:30 to make you go upstairs to disco room!!!!! Sometimes I like to sit and drink on the balcony without the loud music! Which means you have to go upstairs to get a drink then carry it downstairs to the outside bar /balcony or your room. The over powering air freshener ( cinnamon) in the entrance is horrendous and needs to be changed as it gives you a headache especially if you are drinking in the bar! All information about the hotel is online and accessed by scanning the qr code! The only problem is the qr code is in the reception. They could really do with having it in the rooms. If you are not all inclusive and you want a breakfast it’s 20 euros each….. you would be better off walking into town and having a lovely stake for the same price!!! One day they literally packed up all the Sunbeds around us as we were sunbathing without an explanation.. in the morning there were no Sunbeds so we asked at reception what was going on and she didn’t know and had to ask. They had put them away so they could clean the floor around the pool. ( it was filthy) so the pool was out of action until gone 10:30! There is a beautiful spa… but I took some time picking up the tiles that had fallen o
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