Hampton Inn Omaha Airport

We love staying at Hampton Inn. The room cleanliness, the staff friendliness, the complimentary breakfast is such great value!

Check in was less than desirable as I waited for someone to come for awhile. After she arrived at the desk, she asked my name and handed me a key. Didn’t check ID, didn’t verify a card or anything. I tried to enter a side door and the key didn’t work. I had to walk around the property to the front and verify the key works- she said the door just didn’t. I inquired about leaving my car at the hotel and taking the shuttle to the airport, she said you could but there were not cameras and vehicles get broken into and stolen there often. I did not sleep at all due to a combination of uncomfortable beds, worry for my vehicle, curious who may be coming through the door since my ID and personal info was never verified. Won’t be coming back.

Staff were absolutely terrible. Not professional at all and wearing PJ’s to work.

Prompt, courteous check in. Room was quiet and comfortable. Staff answered questions.

The property is fine and good value. At 7:30am, the sausage gravy at breakfast was very cold. I used the microwave in the snack purchase area to warm it. Hotel room is showing a little wear in the bathroom, but other than that, very clean.

The property was great, but the one staff member never cracked a smile, had eye contact, nor said much. We only had two bath towels, so we had to go down and get more. Other than that, the property was great and close to the airport.

This hotel has really nice amenities - complimentary snack & beverage at check-in, nice in-room toiletries, and the breakfast options were plentiful and delicious (including the coffee). The bed was comfy and clean. The hotel in general could use a refresh, carpet, etc. are a bit worn.

No suttle service. Said they would reimburse use for the taxi but did not.

Very nice and professional staff! Only negative that they didn't have a body wash available, but they did have a hard soap.