Courtyard New Orleans Covington/Mandeville

This hotel was okay. Pretty dirty. But staff good. Hot tub doesn’t work. And laundry is broken

Nice location. Comfy beds.

False advertising about breakfast did not get Starbucks coffee. You get drip coffee with no cream opinions half and half or milk. Waisted my money and intelligence

We stayed in a king suite, but the rooms are incredibly dated. Felted like we walked back in time. If that was the only negative, I think we would have been fine. The front desk staff and onsite bistro bar is really nice, but what made the trip poor was the housekeeping. We stayed at the hotel for 8 days and only had our room serviced twice. They forgot to come back after the first servicing and we kept having to visit front desk every night for towels and washcloths, soap refills, coffee, and etc. It took multiple nights of doing this and asking staff why our room kept getting skipped before they finally escalated to management and serviced the room again on our last day before we left. However, even then, still no vacuum or cleaning done. Just towels replaced and bed made. I felt this property was really lacking in room quality and cleanliness from housekeeping. Would not recommend.

Room was fine. Problem with someone checking out as us and causing us to waste time at front desk. Expensive breakfast at their "bistro." Wouldn't stay here again if there was a comparable alternative even though it had a pool and nice gym.

Ronda at the front desk was very personable and got us checked in right away. The room was nice and clean. Check out was a breeze.

Customer service was excellent. Hot tub was cold and they immediately sent maintenance to repair. King room with balcony was spacious and clean. Was great for a cuples weekend trip. Would recommend.

Staff was excellent. Shout out to Shanda It was a pleasure interacting with her .

The hotel looked and smelled clean. Everyone was very nice and helpful with lots of dinning choices close by.