Гость
1 августа 2024 г.
ot impressed. Went to check in and nobody was there. Don’t like writing negative reviews and like to focus on the positive but after pondering over this holiday I feel necessary to make a review. When we were finally able to check in (way past said check in time) we found the room to be partially cleaned and it’s never nice to check in after a long flight to see the evidence of previous people who have stayed. But the cleanliness wasn’t the worst part: trying to deal with an unreasonable and aggressive manager really put a sour taste in our mouths. And it wasn’t just us copping a bad attitude (for reasonable requests mind you) - but we saw his attitude and behaviour towards other people at the pool, restaurant and around the resort in general. Absolutely abhorrent behaviour from a so-called manager, it seemed like everything was a bother and he didn’t want people around. Previously stayed at higher-end resorts in the past in port Douglas but this time affordability had us forced to opt for a cheaper option, but this was ridiculous! Will definitely bite the bullet and pay for decent accommodation (and respect!) in future. DO NOT RECOMMEND
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