The Winchester Hotel and Spa

Sadly I can't tell you how it was. Despite a friend being taken in to hospital over 24 hours before trip amd therefore having to cancel. I was not allowed to cancel or even postpone. Shame as now I'll never go back there due to this. Or use trip

Really helpful staff, few extras made it special

The lady at the front desk was very friendly and a very warm experience.

Lovely hotel and spa . Only let down was the car park attached to hotel only has one way in , no exit very very dangerous there was four of us grid locked inside it. Lucky we were all good drivers and managed to exit . There is a public one outside , but hotel car park is very limited and dangerous hardly any room inside , weird old shape and reverse driving more than forward . Hotel are cash less and there attitude was.... ah na , sorry cashless system . Shop up road. that's all they could offer don't give a dam how you park. Also took 160 deposit and will return sometime after. At later date. That was the real letdown reception staff.. .. not my problem attitude was poor. While the people that did get in hotel carpark was lucky to pay at reception off there deposit. Such poor service for such a lovely hotel. Apart from that the rest good.

Great hotel, short walk to town centre to see all the wonderful historic sites. Spa was lovely with sauna, seam room, relaxation room, jacuzzi and small pool. Dinner was delicious, room and bed comfy, slept really well. Wouldn't hesitate to use on any return visits.

Very nice and comfortable place, great spa and breakfast in bed!

酒店不錯，早餐很好吃，温泉和游泳都很舒服！非常推薦的一個地方。 温泉免費，包在酒店錢裏，不用另外付錢。

酒店在火車站附近，房間極潔，有泳池，可以做 Spa

Overall a really lovely, clean, modern hotel. Our room looked brand new, and the bathroom was spotless. A bit of noise due to adjoining room door, made it less sound proofed, but luckily had nice neighbours. Spa a bit oversubscribed, ran out of robes, steam room closed and jacuzzi full of thick white foam. But the pool and surrounding area spotless as was changing room. There's a lovely relaxation room to use prior to an incredible treatment. I highly recommend you treat yourself. I had Kinga and it was one of the best spa treatments I've ever had! We had breakfast, which was great, and had a lunch from the bar menu, which was really impressive. Loads of parking and wonderful staff. Overall 9/10, would definitely come again. Despite a few criticisms, the value for money and service makes this hotel a definite on my return list.