Dunstable South A5

Clean, refurbished so plenty of plugs and USB ports. Comfortable and cool room. Quiet. Good nights sleep. We stay in a lot of premier inns and this was a nice one! Close to a village where there is a good fish and chip shop and convenience store.

We stayed for one night as we were visiting Whipsnade zoo as a family trip. Having stayed at this hotel a couple of times before over the years we were looking forward to our stay but upon arrival at the hotel the greeting from the lady on reception was incredibly rude and unfriendly and felt like we were inconveniencing her. As we were being checked in I asked if our two rooms were together being one double and one twin room, as I had previously emailed the hotel requesting this as our teenage daughters were in the twin room. I was told this was not possible and the twin room was along the same corridor, I guess I shouldn't have been surprised as the hotel hadn't even had the decency to reply to my email. The rooms were ok but felt like they could have been alot cleaner particularly the floors and the bed sheets on the double bed were stained! Our meals at the adjoining pub ' The Horse and Jockey ' were very nice with a friendly welcoming service and good food and drink which we all enjoyed! Unfortunately I wouldn't want to stay at this hotel again and think that it now appears more suitable for travelling tradesmen judging by all the vans in the car park and all the the self closing hotel doors crashing shut from 6am onwards.....this didn't particularly feel like a family hotel !

I am currently staying at this hotel, booked for Friday to Sunday It’s the worst experience ever. There is no hot water in the shower. Came back after a long day at 10pm. Wanted to have a nice warm/hot shower and go to bed as I have a very busy day ahead. Turn on the shower, ran the water for 20 mins still no hot water, the person at the reception desk don’t know the hotel, I was told by him he doesn’t usually work there, so he don’t know anything. I paid for half board, breakfast and dinner. Got back to the hire and was told the pub were meals are served is closed, so no food available. The duvet had lots of stain. I don’t think I want to stay another night. I have stayed at Priemier inn before but never experienced any thing like this. I hope the head office get in touch,